Human Resource Manager

MEND TCM WELLNESS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

MEND TCM WELLNESS PTE. LTD. in Singapore seeks an experienced HR leader to oversee multi-functional HR operations, payroll, compliance and governance.

You will lead the HR team, drive manpower planning and ensure alignment with Singapore labour laws. The role covers end-to-end recruitment, foreign worker management, government grants, and policy development, with a focus on accurate payroll, tax reporting, and risk mitigation.

Qualifications

• Minimum 3–6 years of relevant HR experience.
• Proven experience supervising a team.
• Strong knowledge of Singapore employment law and MOM requirements.
• Practical knowledge of IR8A / AIS and IR21 / IRAS tax matters.
• Strong payroll and CPF knowledge.
• Experience with Info-Tech HRMS / Payroll / Attendance / Leave systems or equivalent.
• Knowledge of EP, S Pass and Work Permit matters.
• Knowledge of WICA and PDPA.
• Experience handling employee relations, disciplinary and termination matters.
• Knowledge of relevant government grants and workforce/training schemes.
• Strong recruitment and manpower planning experience.
• Strong leadership, communication and problem-solving skills.
• Able to independently oversee the HR function and provide professional HR advice to Management.

Responsibilities

• Supervise and manage the HR team.
• Delegate work, monitor performance and ensure timely completion of HR matters.
• Coach, train and develop HR team members.
• Handle escalation of complex HR matters.
• Oversee daily HR operations and employee administration.
• Manage end-to-end recruitment, onboarding and offboarding.
• Conduct manpower planning and mass recruitment when required.
• Monitor employee turnover and manpower requirements.
• Oversee monthly payroll, salary adjustments, overtime, allowances, deductions, leave and attendance.
• Ensure accurate CPF and statutory payroll processing.
• Manage employee records and payroll through Info-Tech HRMS / Payroll /Attendance / Leave systems.
• Review payroll reports and resolve payroll discrepancies.
• Oversee annual employment income reporting, including IR8A and AIS & AIS requirements.
• Manage IR21 tax clearance for applicable foreign employees.
• Handle employment-related tax matters and taxable benefits.
• Liaise with IRAS where required and ensure proper documentation and timely submission.
• Ensure compliance with the Employment Act and MOM requirements.
• Maintain proper employment contracts and Key Employment Terms (KETs).
• Ensure correct administration of statutory leave, working hours, overtime, rest days, public holidays and salary payment requirements.
• Keep updated on changes to Singapore employment legislation.
• Manage and oversee EP, S Pass and Work Permit matters where applicable.
• Monitor work pass applications, renewals and cancellations.
• Manage and monitor foreign worker quota utilisation, levy and relevant employer requirements.
• Ensure proper documentation and compliance for foreign employees.
• Handle employee grievances, workplace conflicts and employee relations issues.
• Manage disciplinary cases, investigations and misconduct matters.
• Advise Management on appropriate HR actions.
• Handle resignation, termination and retrenchment processes appropriately.
• Maintain proper documentation for employee-related cases.
• Maintain knowledge of WICA and PDPA.
• Maintain proper and secure employee records.
• Manage probation, performance appraisals, KPIs and performance improvement plans.
• Identify training needs and coordinate employee development programmes.
• Manage relevant training subsidies and funding.
• Support employee career development and succession planning.
• Identify relevant government grants and workforce support schemes.
• Maintain knowledge of SkillsFuture, WSG, Enterprise Singapore and other manpower/training grants.
• Manage grant applications, supporting documents, claims and compliance requirements.
• Advise Management on applicable schemes and funding opportunities.
• Develop, review and implement HR policies and SOPs.
• Ensure HR procedures are consistent and compliant.
• Strengthen HR documentation and internal controls.
• Identify opportunities to improve HR efficiency through systems and process automation.
• Prepare HR reports covering headcount, turnover, absenteeism, payroll, manpower costs, recruitment and other HR KPIs.
• Provide HR advice and recommendations to Management.
• Support manpower planning and organisational development.
• Drive employee engagement, retention and People & Culture initiatives.
• Support Management in building a positive and professional workplace culture.

Skills

Team leadership

HR operations

Recruitment

Payroll

Compliance

Employee relations

Policy development

Tools

HRMS

Job description

1.HR Team Management & Leadership

• Supervise and manage the HR team.
• Delegate work, monitor performance and ensure timely completion of HR matters.
• Coach, train and develop HR team members.
• Handle escalation of complex HR matters.

2.HR Operations, Recruitment & Manpower Planning

• Oversee daily HR operations and employee administration.
• Manage end-to-end recruitment, onboarding and offboarding.
• Conduct manpower planning and mass recruitment when required.
• Monitor employee turnover and manpower requirements.

3.Payroll & HRMS / Info-Tech

• Oversee monthly payroll, salary adjustments, overtime, allowances, deductions, leave and attendance.
• Ensure accurate CPF and statutory payroll processing.
• Manage employee records and payroll through Info-Tech HRMS / Payroll /Attendance / Leave systems.
• Review payroll reports and resolve payroll discrepancies.

4.IRAS, IR8A / AIS & IR21

• Oversee annual employment income reporting, including IR8A and Auto-Inclusion Scheme (AIS) requirements.
• Manage IR21 tax clearance for applicable foreign employees.
• Handle employment-related tax matters and taxable benefits.
• Liaise with IRAS where required and ensure proper documentation and timely submission.

5.MOM, Employment Law & Statutory Compliance

• Ensure compliance with the Employment Act and relevant MOM requirements.
• Maintain proper employment contracts and Key Employment Terms (KETs).
• Ensure correct administration of statutory leave, working hours, overtime, rest days, public holidays and salary payment requirements.
• Keep updated on changes to Singapore employment legislation.

6.Foreign Manpower & Work Pass Management

• Manage and oversee EP, S Pass and Work Permit matters where applicable.
• Monitor work pass applications, renewals and cancellations.
• Manage and monitor foreign worker quota utilisation, levy and relevant employer requirements.
• Ensure proper documentation and compliance for foreign employees.

7.Employee Relations, Disciplinary & Termination Matters

• Handle employee grievances, workplace conflicts and employee relations issues.
• Manage disciplinary cases, investigations and misconduct matters.
• Advise Management on appropriate HR actions.
• Handle resignation, termination and retrenchment processes appropriately.
• Maintain proper documentation for employee-related cases.

8.Statutory Compliance, WICA & PDPA

• Maintain knowledge of WICA (Work Injury Compensation Act) and manage HR processes relating to workplace injuries.
• Ensure proper handling and documentation of work injury matters.
• Ensure employee personal information is handled in accordance with PDPA and company confidentiality requirements.
• Maintain proper and secure employee records.

9.Performance, Training & Development

• Manage probation, performance appraisals, KPIs and performance improvement plans.
• Identify training needs and coordinate employee development programmes.
• Manage relevant training subsidies and funding.
• Support employee career development and succession planning.

10.Government Grants & Workforce Schemes

• Identify relevant government grants and workforce support schemes.
• Maintain knowledge of applicable SkillsFuture, WSG, Enterprise Singapore and other manpower/training grants.
• Manage grant applications, supporting documents, claims and compliance requirements.
• Advise Management on applicable schemes and funding opportunities.

11.HR Policies, SOPs & Process Improvement

• Develop, review and implement HR policies and SOPs.
• Ensure HR procedures are consistent and compliant.
• Strengthen HR documentation and internal controls.
• Identify opportunities to improve HR efficiency through systems and process automation.

12.HR Reporting, Management Support & People & Culture

• Prepare HR reports covering headcount, turnover, absenteeism, payroll, manpower costs, recruitment and other HR KPIs.
• Provide HR advice and recommendations to Management.
• Support manpower planning and organisational development.
• Drive employee engagement, retention and People & Culture initiatives.
• Support Management in building a positive and professional workplace culture.

Requirements

• Minimum 3–6 years of relevant HR experience.
• Proven experience supervising and managing a team of employees.
• Strong knowledge of Singapore employment law and MOM requirements.
• Practical knowledge of IR8A / AIS and IR21 / IRAS employment tax matters.
• Strong payroll and CPF knowledge.
• Experience with Info-Tech HRMS / Payroll / Attendance / Leave systems or equivalent.
• Knowledge of EP, S Pass and Work Permit matters.
• Knowledge of WICA and PDPA.
• Experience handling employee relations, disciplinary and termination matters.
• Knowledge of relevant government grants and workforce/training schemes.
• Strong recruitment and manpower planning experience.
• Strong leadership, communication and problem-solving skills.
• Able to independently oversee the HR function and provide professional HR advice to Management.