This role provides comprehensive executive support and coordination across leadership meetings, visitors and customers, travel and expenses, operations, document management, events and communications, and office administration.
Responsibilities
Executive Support
- Manage calendars, appointments, and executive schedules for the GM
- Coordinate internal and external meetings.
- Prepare correspondence, reports, presentations, and briefing materials.
- Screen and manage incoming communications.
- Maintain confidential records and sensitive business information.
- Coordinate document approvals and executive filing systems.
Leadership Meeting Management
- Organize operational, management, and business review meetings.
- Prepare meeting agendas and presentation materials.
- Record and distribute meeting minutes.
- Track action items and monitor closure status.
- Coordinate follow-up actions with department managers.
Visitor & Customer Coordination
- Coordinate customer, supplier, corporate, and government visits.
- Arrange meeting logistics, visitor access, and site tours.
- Prepare visit itineraries and presentation materials.
- Support customer audits and management reviews.
Travel & Expense Administration
- Arrange domestic and international travel.
- Coordinate flights, accommodation, transport, and visa applications.
- Process travel claims and expenses.
- Maintain travel records and budgets.
Operations Coordination
- Support weekly, monthly, and quarterly management reviews.
- Consolidate reports from Manufacturing, Engineering, Quality, Facilities, HR, Finance, and Supply Chain functions.
- Track operational KPIs and reporting requirements.
- Support cross-functional coordination activities.
Document Management
- Maintain confidential executive documents and records.
- Manage organization charts, contact lists, and document repositories.
- Support preparation and formatting of management presentations.
- Ensure proper filing and document retention practices.
Event & Communications Support
- Coordinate town halls, leadership meetings, and employee engagement activities.
- Support executive communications and announcements.
- Organize management workshops, recognition events, and site functions.
Office Administration
- Manage office supplies and administrative purchases.
- Support budget tracking and invoice processing.
- Coordinate meeting room bookings and office services.
- Provide general administrative support to the executive office.
Qualifications
- Diploma/Degree in Business Administration, Office Management, Human Resources, or a related discipline.
Required Skills
- Minimum 8 years of experience in administrative, executive assistant, secretarial, or coordination roles supporting managers or senior leaders.
- Proficient in Microsoft Office applications.
- Strong organizational, communication, and stakeholder management skills, with the ability to communicate effectively with English- and Chinese-speaking stakeholders.
- High integrity, professionalism, and ability to work independently while maintaining confidentiality.
Preferred Skills
Experience supporting plant, operations, site, or engineering leadership teams is preferred.