Executive, Payroll

Income Insurance Limited; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Income Insurance Limited is seeking a detail-oriented Payroll & HR Operations professional in Singapore. The role encompasses 60% payroll duties and 40% HR compliance and benefits administration, with a focus on accuracy, compliance, and service quality.

You will manage end-to-end payroll, oversee statutory submissions and benefits programs, and collaborate with internal stakeholders to drive process improvements. Experience with Singapore regulations and HRIS is advantageous.

Qualifications

• At least 3 years of experience in payroll, HR operations, benefits administration and HR compliance.
• Experience in end-to-end payroll processing, statutory submissions, and payroll reconciliations.
• Familiarity with Singapore employment legislation, CPF, IRAS, and other statutory requirements.
• Experience with HRIS and payroll systems; exposure to HR projects or process improvement initiatives is an advantage.

Responsibilities

• Prepare, process, and validate monthly payroll accurately and on time.
• Administer payroll transactions: overtime, allowances, CPF, tax, and submissions.
• Process statutory reimbursements, claims, and government payroll filings.
• Maintain payroll records in compliance with policies and regulations.
• Reconcile payroll data and investigate discrepancies.
• Serve as primary contact for payroll-related employee enquiries.
• Collaborate with stakeholders to improve payroll operations.
• Coordinate statutory reporting, internal reviews, and audits.
• Support HR policies to ensure compliance with employment laws.
• Administer annual compliance exercises and governance reviews.
• Monitor compliance activities and maintain records.
• Support HR governance initiatives and process improvements.
• Administer employee benefits programs and enrollments.
• Respond to employee inquiries about benefits, coverage, and eligibility.
• Support annual benefits renewals and benefits education.
• Maintain benefits records and compliance.
• Develop SOPs to improve efficiency and controls.
• Support HR projects related to benefits transformation and automation.
• Participate in continuous improvement of HR operations.

Skills

Analytical skills

Attention to detail

Payroll regulations

HR compliance

Excel

Data management

Problem solving

Stakeholder management

Communication

Confidentiality

Continuous improvement

Tools

HRIS

Payroll systems

Job description

Job Responsibilities

Main Job Scope: Payroll - 60%:

• Ensure the timely and accurate preparation, processing, and validation of monthly payroll.
• Administer payroll-related transactions, including overtime, allowances, CPF contributions, tax deductions, and statutory submissions.
• Process and submit statutory reimbursements, claims, and government-related payroll filings within stipulated timelines.
• Maintain payroll records and documentation in compliance with company policies and regulatory requirements.
• Reconcile payroll data and investigate discrepancies to ensure payroll accuracy and integrity.
• Serve as the primary point of contact for employee enquiries related to payroll, compensation, deductions, and statutory contributions.
• Collaborate with internal stakeholders to ensure smooth payroll operations and continuous process improvements.

Secondary Job Scope: HR Compliance and BenefitAdministration - 40%

HR Compliance

• Coordinate statutory reporting, internal reviews, and external audits by providing accurate documentation and information to relevant authorities and stakeholders.
• Support the review and enhancement of HR policies and guidelines to ensure compliance with employment legislation, regulatory requirements, and best practices.
• Administer annual compliance exercises, including employee declarations, credit screenings, conflict-of-interest declarations, and other governance-related reviews.
• Monitor compliance-related activities and maintain appropriate records, ensuring adherence to internal policies and regulatory requirements.
• Support the implementation of HR governance initiatives and recommend process improvements to strengthen compliance controls.

Benefits Administration

• Administer and manage employee benefits programs, including medical, life insurance and long service awards.
• Ensure accurate and timely processing of benefit enrollments, amendments, renewals, and terminations.
• Act as the primary point of contact for employee enquiries relating to benefits, policies, coverage, and eligibility.
• Partner with benefit providers, brokers, and internal stakeholders to resolve issues and enhance service delivery.
• Support annual benefits renewals, employee communication campaigns, and benefits education initiatives.
• Maintain accurate benefits records and ensure compliance with benefit plan requirements and company policies.

Process Improvement & Projects

• Develop, review, and implement standard operating procedures (SOPs) to improve operational efficiency, controls, and employee experience.
• Support HR projects related to benefits transformation, process optimization, system implementations, digitalisation, and automation initiatives.
• Participate in continuous improvement initiatives to enhance HR operational effectiveness and service quality.

Experience & Qualifications

• At least 3 years of experience in payroll, HR operations, benefits administration and HR compliance.
• Experience in end-to-end payroll processing, statutory submissions, and payroll reconciliations.
• Familiarity with Singapore employment legislation, CPF, IRAS, and other statutory requirements.
• Experience with HRIS and payroll systems; exposure to HR projects or process improvement initiatives is an advantage.

Skills & Competencies

• Strong analytical skills with high attention to detail and accuracy.
• Good understanding of payroll regulations, HR compliance, and benefits administration.
• Proficient in Microsoft Excel and data management.
• Strong problem-solving, organization, and stakeholder management skills.
• Effective communication skills with a customer-centric approach.
• Able to handle confidential information with discretion and integrity.
• Proactive, adaptable, and committed to continuous improvement.