Executive/Manager, Data and Insights Analyst (MXD) [Temp - 1 Year]

Skills and Workforce Development Agency; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

Skills and Workforce Development Agency is seeking a Data and Insights Analyst to support two teams in MXD—MPA and E&O—through marketing performance analytics and post-event insights. The role covers analytics, automation, and AI-enabled content development, contributing to data-driven decisions across campaigns.

The position involves coordinating with internal teams and vendors, building dashboards and reports, and presenting insights to Project Leads.

Qualifications

• 2–3 years of experience in data analytics, marketing research or related field.
• Strong analytical and problem-solving skills with high attention to detail.
• Proficient in Microsoft Office, especially Excel for data analysis.
• Able to translate complex data into clear insights for non-technical stakeholders.
• Effective written and verbal communication with stakeholders.

Responsabilités

• Marketing Analytics, Research and Implementation for MPA (60%): analyse marketing and website performance to identify trends and opportunities.
• Research and evaluate tools, workflows and processes to improve marketing effectiveness across user journeys and touchpoints.
• Monitor and optimise SEO strategies and paid search campaigns; support AI discoverability for website content.
• Develop and maintain website content assets (banners, infographics, short form copy) and coordinate with stakeholders and vendors.
• Post Event Analysis and Insights for E&O (40%): standardise post-event survey data fields and generate actionable reports for leads.
• Develop dashboards tracking event footfall, attendance trends and survey responses to support data-informed decisions.

Connaissances

Data analytics

Marketing research

Stakeholder management

Communication

Excel

Outils

Tableau

Power BI

Google Analytics

Meta Ads Manager

Python

Description du poste

We are looking for a motivated and detail-oriented Data and Insights Analyst to support two complementary teams in the Marketing and Experience Design Division (MXD) - Marketing Performance & Analytics (MPA) and Engagement & Outreach (E&O). This temporary contract role provides exposure to event and website analytics, digital and content marketing optimisation, and emerging marketing technologies.

What you will be working on:

• a) Marketing Analytics, Research and Implementation for MPA (60%)
  • Analyse marketing and website performance data to identify trends, insights and opportunities for optimisation
  • Research and evaluate tools, workflows and processes to improve marketing effectiveness across user journeys and touchpoints
  • Support the Senior Manager in monitoring and optimising SEO strategies and paid search campaigns
  • Analyse website content and performance to support optimisation for AI discoverability
  • Support website content development, including banners, infographics and short form copy
  • Coordinate with internal stakeholders and vendors to deliver assigned projects and tasks
• b) Post Event Analysis and Insights for E&O (40%)
  • Standardise data fields for post-event surveys to improve consistency across data collection and analysis
  • Collate, clean and analyse post-event survey data, and generate reports with actionable insights for Project Leads
  • Develop and maintain dashboards tracking event footfall, attendance trends and survey responses to support data-informed decision making

Requirements

• Minimum 2-3 years of relevant experience in data analytics, marketing research or a related field
• Strong analytical and problem-solving skills, with attention to detail and data accuracy
• Proficient in Microsoft Office, particularly Excel (for data analysis) and PowerPoint (for presenting insights)
• Able to translate complex data into clear and compelling insights for non-technical stakeholders
• Effective written and verbal communication skills, with the ability to present insights confidently to stakeholders
• Strong stakeholder management and coordination skills, with experience working across internal teams and external vendors
• Good visual and design sense, with the ability to produce clear and engaging reports and presentations
• Proactive and organised, with the ability to manage multiple workstreams and deadlines
• Ability to work independently and as part of a team
• Experience with Tableau, Power BI or other data visualisation tools
• Familiarity with marketing performance analytics platforms (such as Google Analytics, Meta Ads Manager)
• Knowledge of SEO, SEM, AEO and GEO principles and tools
• Experience in UI/UX, event analytics or event-related work
• Experience with prompt engineering or AI-assisted content development
• Experience using Python for data analysis, automation or processing large datasets

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.