Executive IT & AV Support Specialist

MSD; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

MSD in Singapore is seeking an IT professional to join Global End User Services, focusing on AV support, end-user IT assistance, and infrastructure coordination. You will lead hybrid event setup, testing, and on-site standby, while providing high-quality support for executives and staff across devices and collaboration tools.

The role emphasizes security, proactive maintenance, and collaboration with global IT teams to ensure seamless meetings and user experiences.

Qualifications

• Strong customer service skills and professional demeanor.
• Experience supporting IT operations and end-user computing.

Responsibilities

• Provide AV support for meetings, hybrid events, and town halls.
• Act as IT point of contact for executives and leaders with discreet support.
• Deliver day-to-day IT end-user support for Singapore and associated devices.

Skills

Customer Service

Windows desktop support

Microsoft 365

AV support

Teams Rooms

Networking basics

Education

University degree in Computer Science or related field

Tools

Microsoft Teams Rooms

Video conferencing endpoints

ITIL Framework

Job description

MSD in Singapore is seeking an IT professional to join Global End User Services, focusing on AV support, end-user IT assistance, and infrastructure coordination. You will lead hybrid event setup, testing, and on-site standby, while providing high-quality support for executives and staff across devices and collaboration tools.

The role emphasizes security, proactive maintenance, and collaboration with global IT teams to ensure seamless meetings and user experiences.