Events & Guest Experience Specialist

JIGGER & PONY PTE. LTD.; Singapore; Presencial; SGD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Caffe Fernet in Singapore is seeking a Hospitality Associate to support day-to-day service and our events business. You will deliver warm, guest‑focused service and help maintain a polished venue, while collaborating with the team to ensure smooth operations.

The role prefers 1 year in F&B, with events experience a plus; you’ll thrive in a fast‑paced, vibrant setting and bring strong interpersonal and organisational skills to every shift.

Formación

• Minimum 1 year of experience in an F&B environment, preferably in a restaurant or cocktail bar setting
• Prior experience in events coordination or handling group bookings will be an advantage
• Passion for hospitality and delivering high standards of service
• Strong interpersonal and communication skills
• Positive, outgoing, and team-oriented personality
• Able to thrive in a fast-paced and vibrant environment
• Organised, detail-oriented, and able to manage multiple tasks effectively

Responsabilidades

• Deliver genuine, thoughtful service from the heart, creating memorable guest experiences
• Set up and maintain a clean, organised, and polished venue environment
• Attend to guests and carry out Front of House duties, including order taking and table service, in accordance with SOPs
• Demonstrate strong product knowledge of menu offerings, and confidently make recommendations
• Serve food and beverages efficiently while maintaining high service standards
• Work collaboratively with the team to ensure smooth daily operations
• Respond to event enquiries in a timely and professional manner (corporate and private events)
• Support the planning and coordination of events, including liaising with guests on requirements, menus, and event details
• Assist in preparing event proposals, confirmations, and function sheets
• Coordinate and communicate efficiently with internal teams (kitchen, bar, FOH) to ensure seamless event execution
• Oversee on-the-day event setup, service flow, and guest experience
• Ensure all event details are executed to standard, while being adaptable to last-minute changes
• Build positive relationships with clients to encourage repeat business

Conocimientos

Guest service

Interpersonal communication

Team player

Descripción del empleo

Caffe Fernet in Singapore is seeking a Hospitality Associate to support day-to-day service and our events business. You will deliver warm, guest‑focused service and help maintain a polished venue, while collaborating with the team to ensure smooth operations.

The role prefers 1 year in F&B, with events experience a plus; you’ll thrive in a fast‑paced, vibrant setting and bring strong interpersonal and organisational skills to every shift.