Hospitality Associate (Events Management)

JIGGER & PONY PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Caffe Fernet in Singapore is seeking a Hospitality Associate to support day-to-day service and our events business. You will deliver warm, guest‑focused service and help maintain a polished venue, while collaborating with the team to ensure smooth operations.

The role prefers 1 year in F&B, with events experience a plus; you’ll thrive in a fast‑paced, vibrant setting and bring strong interpersonal and organisational skills to every shift.

Qualifications

• Minimum 1 year of experience in an F&B environment, preferably in a restaurant or cocktail bar setting
• Prior experience in events coordination or handling group bookings will be an advantage
• Passion for hospitality and delivering high standards of service
• Strong interpersonal and communication skills
• Positive, outgoing, and team-oriented personality
• Able to thrive in a fast-paced and vibrant environment
• Organised, detail-oriented, and able to manage multiple tasks effectively

Responsibilities

• Deliver genuine, thoughtful service from the heart, creating memorable guest experiences
• Set up and maintain a clean, organised, and polished venue environment
• Attend to guests and carry out Front of House duties, including order taking and table service, in accordance with SOPs
• Demonstrate strong product knowledge of menu offerings, and confidently make recommendations
• Serve food and beverages efficiently while maintaining high service standards
• Work collaboratively with the team to ensure smooth daily operations
• Respond to event enquiries in a timely and professional manner (corporate and private events)
• Support the planning and coordination of events, including liaising with guests on requirements, menus, and event details
• Assist in preparing event proposals, confirmations, and function sheets
• Coordinate and communicate efficiently with internal teams (kitchen, bar, FOH) to ensure seamless event execution
• Oversee on-the-day event setup, service flow, and guest experience
• Ensure all event details are executed to standard, while being adaptable to last-minute changes
• Build positive relationships with clients to encourage repeat business

Skills

Guest service

Interpersonal communication

Team player

Job description

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of the following bars and restaurants:

Restaurants-

• Humpback – Oyster bar and seafood bistro with a focused wine & cocktail list
• Caffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfront

Cocktail Bars-

• Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)
• Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classics
• Live Twice – Cocktail bar inspired by mid-century modern Japan
• Pop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business District
• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta
• BOP - Korean cocktail dining bar in Tanjong Pagar
  

We are looking for like-minded, hospitable individuals to join our team at Caffe Fernet as Hospitality Associate, supporting both day-to-day service and our growing events business.

Job Description

Service & Operations

• Deliver genuine, thoughtful service from the heart, creating memorable guest experiences
• Set up and maintain a clean, organised, and polished venue environment
• Attend to guests and carry out all Front of House duties, including order taking and table service, in accordance with SOPs
• Demonstrate strong product knowledge of menu offerings, and confidently make recommendations
• Serve food and beverages efficiently while maintaining high service standards
• Work collaboratively with the team to ensure smooth daily operations

Events Coordination& Support

• Respond to event enquiries in a timely and professional manner (corporate and private events)
• Support the planning and coordination of events, including liaising with guests on requirements, menus, and event details
• Assist in preparing event proposals, confirmations, and function sheets
• Coordinate and communicate efficiently with internal teams (kitchen, bar, FOH) to ensure seamless event execution
• Oversee on-the-day event setup, service flow, and guest experience
• Ensure all event details are executed to standard, while being adaptable to last-minute changes
• Build positive relationships with clients to encourage repeat business

Job Requirement

• Minimum 1 year of experience in an F&B environment, preferably in a restaurant or cocktail bar setting
• Prior experience in events coordination or handling group bookings will be an advantage
• Passion for hospitality and delivering high standards of service
• Strong interpersonal and communication skills
• Positive, outgoing, and team-oriented personality
• Able to thrive in a fast-paced and vibrant environment
• Organised, detail-oriented, and able to manage multiple tasks effectively