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PERSOL is seeking an on-site Event Supervisor to deliver exceptional customer service, oversee event operations, and coordinate with partners for smooth performances. The role involves crowd management, merchandise sales supervision, and post-event reporting.
A diploma in a relevant discipline and at least 1-2 years of supervisory experience in events are required. Flexible shifts and strong composure under pressure are essential.
Deliver excellent customer service by handling general inquiries and feedback from the public
Oversee event operations to ensure seamless execution
Collaborate with internal teams and external partners to coordinate performances and activities
Ensure accurate pre-event setup for all functions
Manage crowd control and enforce safety protocols
Supervise the sale of merchandise, programs, and related items during events
Conduct briefings and debriefings with ushers before and after events
Submit daily reports promptly, documenting any incidents and managing lost & found items
Coordinate post-event logistics, including setup clearance and strike activities
Diploma in relevant discipline or related courses
Minimum 1-2 years supervisory experience in events management
Flexible availability to accommodate varying event schedules and shifts
Strong customer service skills with the ability to handle high-pressure situations calmly