Event Services Lead — Hospitality & Guest Experience

Andaz Singapore; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Andaz Singapore, a lifestyle hotel brand by Hyatt, seeks an Event Service Manager to oversee event operations at the DUO Tower location, ensuring efficient delivery aligned with the brand concept and budget targets. You will lead event teams, resolve guest inquiries, and maintain service standards across venues.

Ideal candidates have 1+ years as an Assistant Manager, excellent communication, and a can-do attitude, with strong leadership and presentation skills to inspire teams and elevate guest

Qualifications

• Strong communication and customer relations skills.
• Exceptional customer service and problem-solving abilities.
• Strong leadership and presentation skills.

Responsibilities

• Ensure events are managed efficiently according to concept statement.
• Provide courteous, professional, and flexible service at all times.
• Oversee event storage, AV areas, and proper storage of props and equipment.
• Assist in preparation of weekly work schedules and department budget.

Education

Diploma in Hospitality or Tourism Management

Job description

Andaz Singapore, a lifestyle hotel brand by Hyatt, seeks an Event Service Manager to oversee event operations at the DUO Tower location, ensuring efficient delivery aligned with the brand concept and budget targets. You will lead event teams, resolve guest inquiries, and maintain service standards across venues.

Ideal candidates have 1+ years as an Assistant Manager, excellent communication, and a can-do attitude, with strong leadership and presentation skills to inspire teams and elevate guest