Event Services Assistant Manager - Hospitality Leader

Hyatt Corporation; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Andaz Singapore, part of Hyatt Hotels Corporation, seeks an Entry Level Manager to support the Event Service team in delivering seamless, guest-focused events at the DUO Tower location. You will work closely with associates across departments to maintain service standards and exceed guest expectations.

Based in Singapore, this full-time role requires strong communication, leadership and problem-solving skills, with a hands-on approach during peak events and a commitment to safety and cost

Qualifications

• Strong communication and customer relations skills.
• Proven problem-solving abilities and guest service focus.
• Leadership qualities with professionalism and presentation skills.

Responsibilities

• Ensures associates provide excellent service to internal customers in other departments when appropriate.
• Handles guest and internal inquiries courteously and ensures problems are resolved.
• Spends time at events during peak periods to ensure proper management by the team.
• Assists with Event Service Departmental Budget preparation and cost control with the Director of F&B.
• Ensures Event Service staff collaborate with other departments.
• Keeps event storage and AV areas neat and properly organized.
• Prepares and posts weekly work schedules reflecting business needs and KPIs.
• Ensures compliance with hotel, company, and local safety and security policies.
• Carries out other duties as assigned.

Skills

Well-developed communication

Customer relations

Leadership qualities

Education

Diploma in Hospitality or Tourism management

Job description

Andaz Singapore, part of Hyatt Hotels Corporation, seeks an Entry Level Manager to support the Event Service team in delivering seamless, guest-focused events at the DUO Tower location. You will work closely with associates across departments to maintain service standards and exceed guest expectations.

Based in Singapore, this full-time role requires strong communication, leadership and problem-solving skills, with a hands-on approach during peak events and a commitment to safety and cost