Director of Sales

Andaz Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Andaz Singapore is seeking a Director of Sales to lead all selling activities, drive revenue, and collaborate with internal teams to maximize hotel performance. You will build strategic relationships with corporate, leisure, and group accounts, while mentoring the sales team to achieve exceptional results.

The ideal candidate brings 8+ years in hotel sales or business development, with at least 3 years in leadership, plus strong CRM, presentation, and strategic planning skills.

Qualifications

• Minimum 8 years in corporate or business development in hotels.
• At least 3 years in leadership.
• Proficient with MS Office and Outlook; CRM experience preferred.
• Strong presentation, detail-oriented, customer-focused, problem solving.
• Ability to set targets, forecasts, KPIs, and metrics.
• Monitor market trends, insights, and strategy.
• Forecasting, reporting, and CRM discipline.
• Identify new business opportunities in corporate, leisure, and group.
• Lead and coach sales team to achieve results.
• Ability to manage multiple priorities.

Responsibilities

• Lead all selling activities and set the sales strategy for the hotel.
• Collaborate with related departments to maximize hotel sales.
• Mentor, motivate, and develop the sales team to deliver results.
• Build lasting business partnerships and drive growth across segments.

Skills

Sales leadership

Presentation skills

Customer-focused

Multitasking

Strategic thinking

Education

Diploma or degree in Hospitality or Tourism Management

Tools

Opera CRM

Delphi CRM

Job description

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore and inspire guests to experience the city from new angles.

Come join us to express your Andaz as Director of Sales if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As a Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 8 years of recent work experience in corporate or business development role within the hotel industry, with at least 3 years in a leadership role.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Establish sales targets, forecasts, KPIs, and performance metrics.
• Monitor market trends, competitive landscape, and customer insights to inform strategy.
• Ensure accurate sales forecasting, reporting, and CRM discipline.
• Identify and secure new business opportunities in corporate, leisure, and group segments.
• Manage, mentor, and motivate the sales team to deliver exceptional results.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• Deep understanding of hospitality market dynamics, distribution channels, and customer segments
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.