Banquet Event Captain & Team Leader — Service Excellence

Andaz Singapore; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Andaz Singapore is seeking a Captain/Team Leader - Event Service to support the smooth operation of our event services. You will help run the department according to Hyatt standards, ensuring a courteous, professional, and flexible guest experience during events and banquets.

Candidates should have a hospitality certificate and at least 2 years in a similar hotel operations role, ideally within events or F&B.

Qualifications

• Certificate in Hospitality, Tourism Management, or a related discipline.
• 2+ years in a similar role within hotel operations, preferably events/banquet/FOOD&Beverage.
• Strong problem-solving, customer service, communication and interpersonal skills.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt's standards.
• Support the Event Service Manager to ensure banquets are managed per concept statements and brand guidelines.
• Provide courteous, professional, and flexible service at all times.

Skills

Customer service

Communication

Interpersonal skills

Leadership potential

Education

Hospitality certificate

Job description

Andaz Singapore is seeking a Captain/Team Leader - Event Service to support the smooth operation of our event services. You will help run the department according to Hyatt standards, ensuring a courteous, professional, and flexible guest experience during events and banquets.

Candidates should have a hospitality certificate and at least 2 years in a similar hotel operations role, ideally within events or F&B.