Estate Operations Lead – Public Housing & Maintenance

Ang Mo Kio Town Council; Singapore; Vor Ort; SGD 90.000 - 120.000; Vollzeit

Zusammenfassung

Ang Mo Kio Town Council is seeking an Estates Manager to lead maintenance, upgrades and compliance across town properties. You will plan and supervise estate maintenance, coordinate contractors, and ensure works are delivered on time, within budget and to approved specs.

Strong communication and stakeholder engagement are essential for resident interactions and cross-agency collaboration. The role requires a diploma or degree in real estate/building management and at least 3 years' relevant

Qualifikationen

• Diploma or degree in Real Estate, Building Management, Facilities Management, Business or related discipline.
• Preferably at least 3 years of relevant work experience in managing township properties/operations/facilities management/process improvement.
• Good understanding of public housing estate management, operations, government regulations, and compliance standards.
• Dynamic, empathetic, good communicator and team player who works well with residents, grassroots leaders, agencies and multiple stakeholders.
• MS Office skills.

Aufgaben

• Achieve Green Band ratings for cleanliness and maintenance under the Town Council Management Report (TCMR) and MSS indicators.
• Plan, coordinate and supervise estate maintenance, horticultural works, upgrades and improvement programmes within budget and approved specs.
• Conduct regular estate inspections to identify maintenance issues, defects, cleanliness concerns, safety hazards and regulatory non-compliances.
• Oversee upkeep of estate facilities and infrastructure, ensuring timely rectification by contractors and service providers.
• Manage performance of contractors, consultants and vendors, ensuring compliance with contractual obligations, service standards and safety regulations.
• Manage residents' feedback, service requests, complaints and municipal issues, ensuring prompt investigation and closure of cases.
• Liaise with residents, grassroots leaders, MPs, government agencies and stakeholders on estate matters and community concerns.
• Attend urgent cases, house visits, estate walkabouts, meetings and community engagement activities, including after hours when required.
• Manage end-to-end rectification process: sourcing quotations, issuing work orders, coordinating contractors and verifying completed works.
• Perform administrative duties related to estate operations, including reports, records, payments, budgets and funding applications.
• Perform other duties as directed by senior management.

Kenntnisse

Communication

Teamwork

Stakeholder engagement

Ausbildung

Diploma or Degree in Real Estate / Building Management / Facilities Management

Tools

MS Office

Jobbeschreibung

Ang Mo Kio Town Council is seeking an Estates Manager to lead maintenance, upgrades and compliance across town properties. You will plan and supervise estate maintenance, coordinate contractors, and ensure works are delivered on time, within budget and to approved specs.

Strong communication and stakeholder engagement are essential for resident interactions and cross-agency collaboration. The role requires a diploma or degree in real estate/building management and at least 3 years' relevant