Enterprise CRM & Salesforce Program Lead
Government Technology Agency (GovTech)
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Job summary
Government Technology Agency (GovTech) in Singapore seeks a seasoned Salesforce Architect to oversee the Enterprise CRM platform, with emphasis on design, governance, and transformation of Salesforce initiatives across the organisation. The role requires deep expertise in Salesforce administration, architecture, and program leadership, including Sales Cloud, Service Cloud, and Marketing Cloud.
Collaboration with senior leaders and vendors will be essential to deliver scalable, data-driven
Qualifications
- Over 10 years of experience in Salesforce administration, architecture, and program leadership.
- Experience with Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Lightning.
- Expertise in Salesforce integration tools, API management, and data architecture is essential.
Responsibilities
- Oversee and drive Salesforce implementation across digital transformation initiatives.
- Ensure Salesforce initiatives align with organisational goals and manage full program lifecycle.
- Collaborate with senior leadership and IT teams to translate business needs into scalable technical solutions.
- Develop and monitor KPIs to measure impact and drive continuous improvement.
Skills
Education
Tools
Job description
Government Technology Agency (GovTech) in Singapore seeks a seasoned Salesforce Architect to oversee the Enterprise CRM platform, with emphasis on design, governance, and transformation of Salesforce initiatives across the organisation. The role requires deep expertise in Salesforce administration, architecture, and program leadership, including Sales Cloud, Service Cloud, and Marketing Cloud.
Collaboration with senior leaders and vendors will be essential to deliver scalable, data-driven
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