Enterprise Software Specialist (Salesforce), Infocomm Media Development Authority (IMDA)

GovTech Singapore; Singapore; On-site; SGD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee wellness programs

Leave benefits

Job summary

GovTech Singapore is looking for an Engineering Manager to lead the implementation and management of their Enterprise Applications platform, especially on Salesforce. The ideal candidate will have over 10 years of experience in Salesforce administration and architecture. Responsibilities include defining the engineering vision, managing roadmaps with stakeholders, and working with cross-functional teams to develop solutions. The role supports flexible work arrangements and offers a competitive benefits package aimed at enhancing employee wellness.

Qualifications

• 10+ years of experience in Salesforce administration and architecture.
• Proven track record in managing complex Salesforce architectures.
• Strong project management skills with PMP certification preferred.

Responsibilities

• Define team’s engineering vision and strategy aligned with organizational goals.
• Manage roadmaps for product vision delivery with stakeholders.
• Create and update the technical plan and roadmap for teams.

Skills

Salesforce architecture

Project management

Salesforce CRM

Data-driven decision making

Cross-functional team leadership

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

Salesforce Lightning

Sales Cloud

Service Cloud

Marketing Cloud

Job description

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

What you will be working on

GovTech is seeking an engineering manager to oversee and drive the successful implementation, management, and architectural integrity of our Enterprise Applications platform particularly on Salesforce platform. The role possesses a strong background in Salesforce architecture, administration, and project management, with a proven ability to align Salesforce initiatives with business objectives, optimize performance, and ensure scalable solutions.

Your Responsibilities Will Include

• Defining your team’s engineering vision, strategy, and directions that align with the organization’s overall vision and goals.
• Partnering with stakeholders and agencies to prioritize and manage roadmaps for delivering towards product vision incrementally and efficiently.
• Creating a long-term technical plan and roadmap for the assigned team, and for other teams as needed. Update the roadmap regularly to meet future product/business needs and infrastructure requirements.
• Work regularly with engineers to engage in conversations regarding their performance, professional growth, offering constructive feedback, mentoring, and guidance as needed.
• Working with cross-functional partners to develop quality, reliability, and security strategies within your team.
• Proactively identifying and initiating worthwhile engineering initiatives to maximize our impact on the public good.
• Establishing practices and tools to encourage a strong engineering culture and maximize engineering effectiveness and impact.
• Helping with recruitment, particularly for more senior hires.

What we are looking for

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• At least 10 years of experience in Salesforce administration, architecture, and program leadership. Proven track record of designing and managing complex Salesforce architectures and leading cross‑functional teams.
• Expertise in Salesforce CRM, including Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Lightning. Experience with Salesforce integration tools, API management, and data architecture is essential.
• Strong project management skills with experience in agile and waterfall methodologies. PMP or other project management certifications are advantageous.
• Excellent problem‑solving abilities with a data‑driven approach to decision‑making.
• Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at all levels of the organization.
• Proven leadership skills with the ability to motivate and manage a team effectively. Experience in mentoring and developing talent.

What we offer you

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market‑competitive suite of perks. These include leave benefits to meet your work‑life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.