End User Computing / AV Support Analyst

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 50,000 - 61,000; Full time

Job summary

Flintex Consulting Pte Ltd in Singapore is seeking a hands-on IT Support specialist to maintain desktops, networks, and business apps. You will install, configure, and troubleshoot hardware and software for local and remote users.

The role requires 1–3 years of experience, familiarity with Windows and Mac, and proficiency with video conferencing tools, Office 365, and Azure admin portals. You will work in a dynamic team and contribute to service quality.

Qualifications

• Experience supporting desktops and networks (LAN/WiFi).
• Familiarity with Windows and macOS environments.
• Strong communication and documentation skills.
• Ability to learn new technologies and work independently.

Responsibilities

• Provide technical support for computers, networks (LAN/WiFi), and business apps.
• Install and configure hardware/software for users.
• Troubleshoot and resolve IT issues promptly.
• Maintain and monitor IT systems and devices.
• Support video and audio-conferencing events.
• Assist users across local and remote offices.

Skills

Desktop support

LAN/WiFi

Windows

Mac

Communication

Education

IT diploma or degree

MCSE/CompTIA beneficial

ITIL Foundation V4 beneficial

Tools

Video conferencing tools (Zoom, MS Teams)

Office 365

Azure Admin portals

Job description

Posted On 30/10/2026

Job Information

Work Experience 1-3 years

Technology

SGD 4500 - SGD 5500

City Singapore

State/Province Central Singapore

079903

Job Description

Role and Responsibilities

• Provide technical support for computers, networks (LAN/WiFi), and business apps.
• Make updates or changes to company systems as needed.
• Set up computers with standard company software.
• Install and configure hardware/software for users efficiently and professionally.
• Troubleshoot and fix IT problems.
• Maintain and monitor IT systems, hardware, and applications.
• Support video and audio-conferencing events.
• Answer tech-related questions and meet service standards.
• Train users on company systems and software.
• Be available for support outside regular working hours if needed.
• Monitor communication and conferencing systems to ensure they work well.
• Support users in both local and remote offices.
• Handle user-reported incidents and service requests.

Job requirements

• Basic knowledge of desktop support and LAN/WiFi systems.
• Strong understanding of computer hardware, Windows, Mac, and common software.
• Familiar with smartphones/tablets, Android, and iOS devices.
• Good experience using video conferencing tools like Zoom and MS Teams.
• Hands-on experience with Office 365 and Azure admin portals.
• Able to learn new tech skills and work independently.
• Works professionally, follows procedures, and keeps accurate records.
• Comfortable solving problems in a complex IT environment across multiple systems.
• Team player who shares knowledge and learns from others.
• Strong verbal and written communication skills.
• Maintains professionalism, stays calm under pressure, and handles conflict well.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university
• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.
• ITIL Foundation V4 would be beneficial
• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.
• Maintaining a good network of contacts within IT and within the business
• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

Preferred Skills

• Excellent people, communication, and presentation skills.
• Experience with Power Automate, Python and PowerShell will be a plus.
• Analytical, proactive, detail-oriented, and eager to learn new technologies.
• Ability to work independently, takes initiative, stays positive, and collaborates well with others