Employee Services Lead: People & Payroll Excellence

Dyson; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Dyson Singapore is seeking an experienced HR leader to supervise the Employee Administration and Payroll team. You will drive performance, manage onboarding, payroll, benefits, and job changes while ensuring a high-quality employee experience.

You will monitor service delivery, enforce compliance with local labour laws, and coordinate with People Function and Finance to optimize processes and control mechanisms. You will also handle escalations and mentor team members to sustain excellence.

Qualifications

• Experience supervising HR administration and payroll teams.
• Proven ability to improve service delivery efficiency.
• Strong stakeholder management across People Function and Finance.

Responsibilities

• Lead and motivate the Employee Administration and Payroll team.
• Conduct team performance evaluations against standards.
• Oversee end-to-end HR service delivery including onboarding, payroll, and benefits.
• Monitor service quality and identify efficiency improvements.
• Ensure compliance with local labor laws and policies.
• Provide prompt, accurate employee and manager support.
• Ensure DBS processes include control mechanisms (4-eye, data protection).
• Act as first point of contact for escalations.
• Manage third-party payroll and service vendors.
• Maintain relationships with People Function and Finance stakeholders.
• Monitor workload and allocate resources to maintain service levels.

Skills

Managerial experience

Service delivery

Service excellence

Team influence

Process reengineering

Cross-functional communication

Job description

Dyson Singapore is seeking an experienced HR leader to supervise the Employee Administration and Payroll team. You will drive performance, manage onboarding, payroll, benefits, and job changes while ensuring a high-quality employee experience.

You will monitor service delivery, enforce compliance with local labour laws, and coordinate with People Function and Finance to optimize processes and control mechanisms. You will also handle escalations and mentor team members to sustain excellence.