#EG Business Analyst

NCS Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS Group, a leading AI Tech Services company in the Asia Pacific, seeks a Business Analyst to bridge business stakeholders and technical teams, translating needs into clear requirements and ensuring solutions meet objectives.

You will drive the full lifecycle from problem identification to implementation, coordinate workshops, document user stories and acceptance criteria, and support SIT/UAT to deliver measurable outcomes.

Qualifications

• Experience in gathering and documenting requirements (BRD, PRD, user stories).
• Strong documentation and traceability across the project lifecycle.
• Proven ability to engage with stakeholders and translate business needs into technical specs.
• Familiarity with Agile/Scrum and/or Waterfall methodologies.
• Understanding of APIs and systems integration concepts.
• Experience planning/coordinating UAT and coordinating SIT.
• Background in financial projects is a plus.
• Comfortable learning new technologies incl. AI/LLM.
• Minimum 3 years' experience as a business analyst.

Responsibilities

• Engage with business stakeholders to identify problems, needs, and opportunities.
• Elicit, analyse, and document business and functional requirements.
• Translate business needs into clear user stories, acceptance criteria and technical specifications.
• Facilitate workshops, interviews, and walkthroughs with business and technical teams.
• Provide consult to client and internal teams on solution direction incl. AI, automation or process improvement.
• Support solution design by ensuring alignment with business goals.
• Participate in SIT, coordinate UAT and support defect triage.
• Act as liaison between development, project management and clients to clarify requirements and manage scope.
• Maintain traceability of requirements across the project lifecycle.

Skills

Requirements gathering

Documentation

Stakeholder management

Agile/Scrum

APIs & systems integration

UAT coordination

Financial project experience

AI/LLM understanding

3+ years BA experience

Tools

JIRA

Confluence

Excel

PowerPoint

Visio

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

A Business Analyst at NCS Serves as the critical bridge between business stakeholders and the technical team. Responsible for understanding business needs, gathering and analysing requirements, and ensures that the designed and delivered solution aligns with business objectives. The BA plays a key role throughout the project lifecycle, from problem identification, solution design to solution implementation, ensuring clarity, alignment, and measurable outcomes.

• Engage with business stakeholders to identify problems, needs, and opportunities
• Elicit, analyse, and document business and functional requirements
• Translate business needs into clear user stories, acceptance criteria and technical specifications
• Facilitate workshops, interviews, and walkthroughs with business and technical teams
• Provide consult to both client and internal teams on the direction to be taken with regards to solution as well as whether incorporating AI, Automation or Process Improvement is the best way forward
• Support solution design by ensuring alignment with business goals
• Participate in systems integration testing (SIT) coordinate user acceptance testing (UAT) and support defect triage
• Act as a liaison between development team, project management and clients throughout development to clarify requirements and manage scope
• Maintain traceability of requirements across the project lifecycle

Qualifications

• Requirements gathering and documentation (e.g., BRD, PRD, user stories)
• Proficiency in tools such as JIRA, Confluence, Microsoft Excel, PowerPoint and Visio
• Familiarity with Agile/Scrum and/or Waterfall methodologies
• Understanding of APIs, systems integration, and software development concepts
• Experience with user acceptance testing (UAT) planning and coordination
• Strong business background, experience with Financial Projects preferred
• Dynamic, adept at adapting to changes, able to collaborate well and work with multiple stakeholders
• Willing to spend time and capable of picking up new technology quicklyUnderstanding of LLM, MCP, Integration of services
• Minimum 3 years' experience as a business analyst

Additional Information

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Why Join NCS

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.
• Shape enterprise strategies and governance frameworks that drive real transformation.
• Work with a talented, multidisciplinary team in a collaborative environment.
• Competitive compensation and strong professional development support.