Business Analyst

NCS Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

NCS Group is seeking a Business Analyst in Singapore to gather, analyze, and formalize user business requirements. The role requires 3+ years of IT experience and a degree in a relevant field. Key responsibilities include conducting requirement gathering sessions and providing post-implementation support.

The ideal candidate will have skills in business analysis, excellent communication, and the ability to lead and maintain relationships. NCS offers a dynamic environment and opportunities for personal growth.

Qualifications

• Typically 3+ years IT working experience.
• Good understanding of Software Development Life Cycle (SDLC) processes.
• Experience in IT business analysis techniques.
• Proficient in written and spoken English.

Responsibilities

• Conduct requirement gathering sessions.
• Prepare project documentation such as Requirement Specifications.
• Assist in integration testing and User Acceptance Test.
• Provide post implementation support.

Skills

Business analysis techniques

Presentation skills

Communication skills

Negotiation skills

Education

Degree in Computer Science / Computer Engineering / Information Technology

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

As a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluating feasibility of implementation and managing scope of project.

What will you do?

• Conduct requirement gathering sessions.
• Conduct gap analysis of current business processes to identify AI-driven improvement opportunities.
• Gather, analyse and formalise user’s business requirements and processes, evaluate feasibility of implementation and manage scope of project.
• Work with UI/UX designers to implement business requirements.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specifications. Involved in the design review session.
• Develop acceptance criteria or test specs in relation to requirements for business users to review and sign off.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

Qualifications

• Typically 3+ years IT working experience.
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
• Good understanding of Software Development Life Cycle (SDLC) processes.
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.
• Proficient in written and spoken English.
• Able to travel as required.

What Will Make You Stand Out From Other Candidates

• Experience with running Agile projects.
• Experience with projects involving data analytics.