Education IT Support & Digital Services Lead

ANGLO-CHINESE SCHOOL (ACADEMY) LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

5-day work week

Professional development

Exposure to Microsoft 365 and edtech

Friendly and supportive work环境

Career growth in digital journey

Job summary

Anglo-Chinese School (Academy) Ltd. is seeking an IT Executive (End User Support & Digital Services) to provide frontline technology support for staff and students.

You will support classroom technologies, devices, Microsoft 365 services, and vendor-managed IT systems to ensure a reliable and secure digital learning environment. The role emphasizes helping users, maintaining AV and meeting room equipment, and coordinating with external vendors for timely resolutions.

Qualifications

• Diploma in Information Technology, Computer Science, or a related discipline.
• Strong-service oriented character with good communication and interpersonal skills.
• Able to work independently and collaboratively in a school environment.
• Willingness to learn and support new technologies.

Responsibilities

• Assist users with classroom technologies, including screen sharing, interactive displays, audiovisual systems, and meeting room equipment.
• Provide prompt and professional technical support to staff, troubleshooting hardware and connectivity issues.
• Support setup, configuration, deployment, and maintenance of laptops, mobile devices, printers, and other IT equipment.
• Assist BYOD users with device connectivity and basic troubleshooting.
• Monitor Microsoft 365 environment and coordinate with external vendors for issue resolution.
• Coordinate with vendors and service providers for IT equipment, network services, and maintenance support.
• Maintain accurate records of IT assets, user requests, and support activities.

Skills

End-user support

Customer service

Communication

Independent working

Team collaboration

Education

Diploma in IT/CS or related

Tools

Microsoft 365

AV equipment

Job description

Anglo-Chinese School (Academy) Ltd. is seeking an IT Executive (End User Support & Digital Services) to provide frontline technology support for staff and students.

You will support classroom technologies, devices, Microsoft 365 services, and vendor-managed IT systems to ensure a reliable and secure digital learning environment. The role emphasizes helping users, maintaining AV and meeting room equipment, and coordinating with external vendors for timely resolutions.