Education Center Ops & Customer Success Associate

Zenith Learning Group Pte. Ltd.; Singapore; On-site; SGD 3,000 - 3,900; Full time

Job summary

Zenith Learning Group Pte. Ltd. is seeking a customer-focused administrator to manage front desk operations, enrollments, and payments. You will support events, keep classrooms tidy, and prepare materials for lessons, ensuring smooth daily operations.

Ideal candidates have a Diploma in Hospitality or related field, 1–2 years of experience, and strong communication skills. You will interact with students and parents at the front desk and may work 4 weekdays plus 1 weekend per week.

Qualifications

• Diploma in Hospitality, Mass Communications, Business or related field.
• 1–2 years of customer-facing or administrative experience preferred.
• Strong interpersonal and written/verbal communication skills.
• Detail-oriented with good organisational abilities; able to multitask.

Responsibilities

• Handle CRM updates, student registrations, and payment facilitation.
• Support centre events and courses to boost participation and engagement.
• Maintain cleanliness and organisation of the centre and common areas.
• Prepare lesson materials such as printing, stapling, and laminating.
• Record inventory and assist with stock-taking and open/close operations.

Skills

Customer service

Communication

Time management

Multitasking

Front desk

Team collaboration

Education

Diploma in Hospitality

Tools

CRM software

MS Excel

Job description

Zenith Learning Group Pte. Ltd. is seeking a customer-focused administrator to manage front desk operations, enrollments, and payments. You will support events, keep classrooms tidy, and prepare materials for lessons, ensuring smooth daily operations.

Ideal candidates have a Diploma in Hospitality or related field, 1–2 years of experience, and strong communication skills. You will interact with students and parents at the front desk and may work 4 weekdays plus 1 weekend per week.