Ecosystem Partnership Manager / Director

PingPong Payments; Singapore; Hybrid; SGD 170,000 - 210,000; Full time

Job summary

PingPong Payments is building an Ecosystem Partnership team in APAC, focusing on Singapore and Hong Kong. The role aims to deeply understand ecosystem partners' business models and tailor payment solutions for vertical scenarios to bring partners and their large end-customers into PingPong's closed-loop ecosystem.

You will drive partnerships with SaaS/ERP/logistics providers, design scenario-based solutions, and orchestrate end-to-end data integration for seamless settlements.

Qualifications

• 5+ years of experience in B2B Business Development, Strategic Partnerships, or Key Account Sales, with strong familiarity with the Hong Kong and/or Singapore markets.
• Hands-on BD experience and direct C-level connections with high-priority targets in SE Asia SaaS/ERP/logistics.
• Deep understanding of cross-border payments, B2B collections/payouts, and FX settlement mechanisms.
• Excellent cross-functional collaboration and executive-level negotiation skills.
• Fluent in English and Mandarin; based in Singapore or Hong Kong.

Responsibilities

• Strategic Partner Acquisition & Breakthrough: Lead partnerships with ecosystem service providers in SG/HK.
• Scenario-Based Solution Design & Ecosystem Closed-Loop: Collaborate with product/tech to deliver niche payment solutions.
• Data Pipeline Integration: Build end-to-end data closed-loop from trigger to automated reconciliation via APIs.
• Commercial Negotiation & Relationship Management: Lead terms negotiation and signing; maintain high-level communications.

Skills

B2B BD

C-level connections

Cross-border payments

Negotiation

Languages: EN/Mandarin

Job description

We are building a brand-new Ecosystem Partnership (BD) team in the APAC region, with a strategic focus on the Singapore and Hong Kong markets. We aim to establish deep collaborations with leading SaaS platforms, ERP systems, logistics & warehousing systems, and B2B trade infrastructures. Your ultimate mission is to deeply understand the underlying business models of these ecosystem partners, tailor industry-specific payment solutions for various vertical scenarios and successfully bring these partners and their massive end-customer base into PingPong's global payment closed-loop ecosystem.

Core Responsibilities

• Strategic Partner Acquisition & Breakthrough: Lead and execute partnerships with core ecosystem service providers in SG/HK based on company strategy. Key targets include but are not limited to:
• Scenario-Based Solution Design & Ecosystem Closed-Loop: Based on a profound understanding of the clients' business logic, collaborate with product and tech teams to deliver highly competitive, niche payment solutions that facilitate a closed-loop transaction experience within the PingPong ecosystem. Examples include:
• Enabling order synchronization, platform payout reconciliation, and supplier payments within Order Management Systems (e.g., Anchanto).
• Embedding cross-border supply chain Mass Payout capabilities within logistics systems (e.g., Shipsy/Yojee).
• Building APAC Multi-Currency Rails within ERP and accounting systems (e.g., Mekari/Deskera) to bypass USD intermediary routing.
• Providing high-value B2B FX Forward tools for large freight forwarding systems (e.g., Logi-Sys).
• Data Pipeline Integration: Drive the data closed-loop construction of "Order/Contract + Logistics/Fulfillment + Payment/Settlement." Achieve end-to-end integration from transaction trigger to automated reconciliation via APIs, building a strong moat for customer acquisition and business retention.
• Commercial Negotiation & Relationship Management: Lead commercial terms negotiation and partnership agreement signing. Maintain ongoing high-level and cross-functional communications to ensure the long-term vitality and deep mutual trust of the partnership projects.

What We Expect From You

• Experience: 5+ years of experience in B2B Business Development, Strategic Partnerships, or Key Account Sales, with strong familiarity with the Hong Kong and/or Singapore markets.
• Ecosystem Network (Crucial): Hands-on BD experience and direct C-level connections with the aforementioned high-priority targets (e.g., Anchanto, Eezee, Mekari, Shipsy, Logi-Sys) or similar Southeast Asian local SaaS, ERP, and logistics systems are highly preferred.
• Industry Insights & Problem-Solving: Deep understanding of cross-border payments, B2B collections/payouts, and FX settlement mechanisms. Strong commercial acumen to quickly deconstruct the business pain points of SaaS/ERP vendors and clearly articulate the incremental value of "PingPong Payments empowering SaaS."
• Competencies: Excellent cross-functional collaboration skills (able to bridge business language and API technical language), along with outstanding ice-breaking and executive-level commercial negotiation skills.
• Language & Location: Fluent in both English and Mandarin (written and spoken). Based in Singapore or Hong Kong.

Bonus Points

• Proven track record of leading the complete integration of a Payment Service Provider (PSP) or financial services into large ERPs, e-commerce middleware, or logistics control tower systems.
• Familiarity with local clearing networks (e.g., PayNow, FAST, cross-border local payout mechanisms).