Ecosystem Partnership Manager / Director

re-zoo-me; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

PingPong Payments is building a new Ecosystem Partnerships team in APAC, focusing on Singapore and Hong Kong. You will identify and pursue strategic partners among SaaS, ERP, and logistics platforms, and tailor payment solutions to their business models to integrate them into PingPong's closed-loop ecosystem.

You will collaborate with product and tech teams to design scalable, cross-border payment flows, anchor partnerships with C-level stakeholders, and lead commercial negotiations to drive

Qualifications

• 5+ years in B2B business development or strategic partnerships with HK/Singapore exposure.
• Direct C-level connections with leading SaaS, ERP, and logistics providers preferred.
• Deep understanding of cross-border payments, SaaS/P2P settlements, and FX concepts.

Responsibilities

• Lead and execute partnerships with SG/HK ecosystem providers per strategy.
• Design ecosystem solutions and drive closed-loop payment workflows with product/tech teams.
• Oversee commercial terms and ongoing partner relationship management.
• Drive data pipeline integration for Order/Contract, Logistics, and Payments.
• Develop multi-currency rails and cross-border payout scenarios in ERP/logistics contexts.

Skills

BD & Partnerships

Executive negotiations

Cross-functional collaboration

English & Mandarin fluency

Job description

About the Team & Your Mission

We are building a brand-new Ecosystem Partnership (BD) team in the APAC region, with a strategic focus on the Singapore and Hong Kong markets. We aim to establish deep collaborations with leading SaaS platforms, ERP systems, logistics & warehousing systems, and B2B trade infrastructures. Your ultimate mission is to deeply understand the underlying business models of these ecosystem partners, tailor industry-specific payment solutions for various vertical scenarios and successfully bring these partners and their massive end-customer base into PingPong's global payment closed-loop ecosystem.

Core Responsibilities

• Strategic Partner Acquisition & Breakthrough: Lead and execute partnerships with core ecosystem service providers in SG/HK based on company strategy. Key targets include but are not limited to:
• Order & Fulfillment Systems: Anchanto, Shipsy, Yojee, etc.
• B2B Procurement & Trade Networks: Eezee, Proxtera, GUUD, SGTraDex, etc.
• Leading Regional ERP & Accounting Software: Mekari, Deskera, HashMicro, Bukku, Logi-Sys, Fresa Technologies, etc.
• Scenario-Based Solution Design & Ecosystem Closed-Loop: Based on a profound understanding of the clients' business logic, collaborate with product and tech teams to deliver highly competitive, niche payment solutions that facilitate a closed-loop transaction experience within the PingPong ecosystem. Examples include:
• Enabling order synchronization, platform payout reconciliation, and supplier payments within Order Management Systems (e.g., Anchanto).
• Embedding cross-border supply chain Mass Payout capabilities within logistics systems (e.g., Shipsy/Yojee).
• Building APAC Multi-Currency Rails within ERP and accounting systems (e.g., Mekari/Deskera) to bypass USD intermediary routing.
• Providing high-value B2B FX Forward tools for large freight forwarding systems (e.g., Logi-Sys).
• Data Pipeline Integration: Drive the data closed-loop construction of "Order/Contract + Logistics/Fulfillment + Payment/Settlement." Achieve end-to-end integration from transaction trigger to automated reconciliation via APIs, building a strong moat for customer acquisition and business retention.
• Commercial Negotiation & Relationship Management: Lead commercial terms negotiation and partnership agreement signing. Maintain ongoing high-level and cross-functional communications to ensure the long-term vitality and deep mutual trust of the partnership projects.

What We Expect From You

• Experience: 5+ years of experience in B2B Business Development, Strategic Partnerships, or Key Account Sales, with strong familiarity with the Hong Kong and/or Singapore markets.
• Ecosystem Network (Crucial): Hands-on BD experience and direct C-level connections with the aforementioned high-priority targets (e.g., Anchanto, Eezee, Mekari, Shipsy, Logi-Sys) or similar Southeast Asian local SaaS, ERP, and logistics systems are highly preferred.
• Industry Insights & Problem-Solving: Deep understanding of cross-border payments, B2B collections/payouts, and FX settlement mechanisms. Strong commercial acumen to quickly deconstruct the business pain points of SaaS/ERP vendors and clearly articulate the incremental value of "PingPong Payments empowering SaaS."
• Competencies: Excellent cross-functional collaboration skills (able to bridge business language and API technical language), along with outstanding ice-breaking and executive-level commercial negotiation skills.
• Language & Location: Fluent in both English and Mandarin (written and spoken). Based in Singapore or Hong Kong.

Bonus Points

• Proven track record of leading the complete integration of a Payment Service Provider (PSP) or financial services into large ERPs, e-commerce middleware, or logistics control tower systems.
• Familiarity with local clearing networks (e.g., PayNow, FAST, cross-border local payout mechanisms).