E-Commerce Manager

HAACH LIFESTYLE HMH PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

HAACH LIFESTYLE HMH PTE. LTD. is seeking an experienced E‑Commerce Manager to own and optimize the brand’s digital storefront in Singapore. You will drive online sales, manage product portfolios, and own the P&L for the e‑commerce channel while aligning with offline beauty services.

You will lead platform management, promotions, and user experience improvements; coordinate with marketing, logistics, and customer service teams to maximize revenue and satisfaction.

Qualifications

• Bachelor's degree in E-commerce, Marketing, Business, or equivalent.
• Minimum 3 years hands-on e-commerce management experience.
• Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento) and web analytics (Google Analytics).
• Strong commercial acumen with deep understanding of e‑commerce KPIs (AOV, LTV, Conversion Rate, Cart Abandonment).
• Detail-oriented with strong organizational and cross‑functional leadership skills.

Responsibilities

• Oversee day‑to‑day operations of the brand's e‑commerce platform, ensuring accurate product listings, pricing, inventory, and promotions.
• Develop and execute promotional calendars, exclusive online launches, and bundling strategies to meet revenue targets.
• Analyze website metrics to optimize navigation, checkout processes, and user experience to improve conversion rates.
• Collaborate with performance marketing and social media teams to drive targeted traffic via SEO, SEM, and social commerce integrations.
• Coordinate with warehouse and customer service teams to ensure efficient order processing and post‑purchase support.

Education

Bachelor's Degree in E-commerce, Marketing, or Business (or equivalent)

Tools

Shopify

WooCommerce

Magento

Google Analytics

Job description

Company Overview

We are a premium beauty and wellness brand dedicated to providing exceptional aesthetic and holistic care experiences. We are expanding our digital footprint and looking for a commercially minded E-Commerce Manager to lead our online retail operations.

Role Summary

The E-Commerce Manager will take full ownership of our digital storefront, driving online sales, optimizing the customer journey, and managing digital product portfolios. You will be responsible for the P&L of the e-commerce channel, ensuring seamless integration between online product sales and offline wellness services.

Key Responsibilities

• Platform Management: Oversee the day-to-day operations of the brand's e-commerce platform, ensuring accurate product listings, pricing, inventory, and promotional updates.
• Sales & Strategy: Develop and execute promotional calendars, exclusive online launches, and bundling strategies to meet monthly and quarterly digital revenue targets.
• Customer Experience (UX/UI): Continuously analyze website metrics to optimize site navigation, checkout processes, and overall user experience to improve conversion rates.
• Digital Marketing Alignment: Collaborate with performance marketing and social media teams to drive targeted traffic to the e-commerce site through SEO, SEM, and social commerce integrations.
• Fulfillment & Logistics: Coordinate with warehouse and customer service teams to ensure efficient order processing, timely delivery, and excellent post-purchase support.

Requirements

• Bachelor's Degree in E-commerce, Marketing, Business, or equivalent.
• Minimum 3 years of hands-on e-commerce management experience, preferably within the beauty, personal care, or FMCG industries.
• Proficiency with major e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and web analytics tools (e.g., Google Analytics).
• Strong commercial acumen with a deep understanding of e-commerce KPIs (AOV, LTV, Conversion Rate, Cart Abandonment).
• Detail-oriented with strong organizational and cross-functional leadership skills.