E-Commerce Executive

Nature's Farm Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Nature's Farm Pte Ltd is seeking an E-commerce Executive to lead calendar-driven online sales, manage product listings and oversee promotions across Lazada, Shopee, TikTok Shop, and the official store.

The role involves coordinating with marketing, design and logistics to ensure accurate content, effective campaigns and timely restocking, with potential livestream duties and data-driven decision making.

Qualifications

• Diploma/Degree in Marketing, Business, or a related field.
• 1-2 years of experience in e-commerce or digital marketing preferred.
• Proficiency in e-commerce platforms and tools like Google Analytics or Meta Ads.
• Willingness to host livestreams is a big advantage.
• Strong organizational skills and attention to detail.
• Analytical mindset with ability to interpret data and make data-driven decisions.
• Excellent communication and teamwork skills.

Responsibilities

• Oversee product listings on e-commerce platforms (Lazada, Shopee, TikTok Shop, Official online store).
• Ensure accurate product descriptions, images and pricing.
• Manage promotional campaigns and discounts in collaboration with marketing.
• Optimize listings for search visibility and user engagement.
• Handle order processing and coordinate with logistics partners.
• Monitor inventory levels and restock timely.
• Generate reports on platform performance and campaign effectiveness.
• Support sales forecasting based on data and market trends.
• Collaborate with finance to align forecasts with budgeting.
• Assist in planning and executing digital marketing campaigns and paid ads.
• Create organic content for social media channels (Facebook, Instagram, TikTok).
• Respond to customer inquiries and coordinate solutions to ensure satisfaction.
• Collect and analyze customer feedback to improve offerings and service.
• Conduct regular market research to identify trends and opportunities.
• Monitor competitor strategies and pricing to maintain a competitive edge.

Skills

Analytical mindset

Excellent communication

Teamwork

Strong organizational skills

Data-driven decisions

Education

Marketing/Biz degree

Tools

Google Analytics

Meta Ads

Job description

We are seeking a proactive E-commerce Executive to join our team.This role involves creating and executing e-commerce calendars, managing product launches and maintaining a consistent online presence.

Key Responsibilities:

E-commerce Platform Management

• Oversee product listings on e-commerce platforms (e.g., Lazada, Shopee, Tiktok Shop, Official online store).

• Ensure accurate and up-to-date product descriptions, images and pricing.

• Manage promotional campaigns and discounts in collaboration with the marketing team.

• Optimize listings for search visibility and user engagement.

Administrative Support

• Handle order processing, including coordination with logistics partners.

• Monitor inventory levels and ensure timely restocking.

• Assist in generating reports on platform performance and campaign effectiveness.

Sales Forecasting and Analysis

• Support sales forecasting efforts based on historical data, seasonal trends and market insights.

• Analyze sales performance and recommend actionable improvements.

• Collaborate with the finance team to align forecasts with budgeting.

Marketing Support

• Assist in planning and executing digital marketing campaigns, including email marketing and paid ads.

• Collaborate with design department to produce compelling artwork that would drive sales conversions.

• Monitor campaign performance and suggest optimizations.

Customer Support and Engagement

• Respond promptly to customer inquiries and reviews on e-commerce platforms.

• Address complaints and coordinate solutions to ensure customer satisfaction.

• Collect and analyze customer feedback to improve offerings and service.

Market Research and Competitor Analysis

• Conduct regular market research to identify emerging trends and opportunities.

• Monitor competitor strategies and pricing to maintain a competitive edge.

Email Marketing

• Work with design and content team to create high conversion email creatives.

• Schedule emails according to campaign calendar.

• Analysis of results and recommendations to improve sales conversion funnel.

Social Media

• Assist the marketing team in creating organic content for social media channels such as Facebook, Instagram and Tiktok.

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.

• 1-2 years of experience in e-commerce or digital marketing preferred. Fresh graduates are welcome to apply.

• Proficiency in e-commerce platforms and tools like Google Analytics, Meta Ads, or similar.

• Willingness to host livestreams will be a huge advantage.

• Strong organizational skills and attention to detail.

• Analytical mindset with the ability to interpret data and make data-driven decisions.

• Excellent communication and teamwork skills.