E-commerce Admin & Operations Coordinator

LAPTOP HOUSE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

LAPTOP HOUSE PTE. LTD. in Singapore seeks a diligent Office Administrator to support daily operations, handle customer inquiries, process orders, and prepare invoices to ensure accurate records and smooth workflow.

You will update data, assist with reporting, manage product listings, coordinate order fulfilment, and monitor website functionality to sustain a positive buying experience and reliable service.

Responsibilities

• Deliver friendly and responsive service to internal and external customers and visitors by addressing administrative and logistical requests promptly
• Perform office support tasks including maintenance coordination to ensure a well-functioning work environment
• Process invoicing and support purchase activities accurately to maintain financial records
• Update and maintain data records to support business operations and reporting needs
• Manage online e-commerce account sales by coordinating product listings and customer interactions
• Coordinate order processing, delivery, and returns to ensure timely and accurate fulfillment of customer orders
• Implement e-commerce activities to enhance online sales performance and customer engagement
• Monitor website functionality to maintain smooth user experience and operational stability
• Oversee fulfillment processes including store pick-up and delivery services to meet customer expectations
• Prepare and analyze insights reports based on data to track business performance and inform decision-making
• Track and report business outcomes derived from data-driven insights to support strategic planning
• Perform ad hoc tasks as required to support business operations and team needs

Job description

LAPTOP HOUSE PTE. LTD. in Singapore seeks a diligent Office Administrator to support daily operations, handle customer inquiries, process orders, and prepare invoices to ensure accurate records and smooth workflow.

You will update data, assist with reporting, manage product listings, coordinate order fulfilment, and monitor website functionality to sustain a positive buying experience and reliable service.