Dynamics 365 Business Central IT Support Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Hougang, Singapore seeks an IT Support professional to provide first- and second-level assistance for users and systems.

You will troubleshoot hardware, software, network and application issues, and support Microsoft Dynamics 365 Business Central, ensuring smooth ERP operations. You will document processes, manage user access, assist in IT projects and coordinate with vendors to resolve incidents.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, BIS or related.
• Experience in IT support, application support or IT operations.
• Strong knowledge of Microsoft Dynamics 365 Business Central.
• Understanding of ERP systems and end-to-end business processes.
• Familiar with Windows, Microsoft 365 and account management.

Responsibilities

• Provide first- and second-level IT support to users, troubleshooting hardware, software, network and application issues.
• Support key business systems, particularly Microsoft Dynamics 365 Business Central.
• Develop understanding of Business Central and business workflows including purchasing, sales, inventory, finance and approvals.
• Manage user accounts, access rights, roles and permissions for Business Central and other apps.
• Coordinate with vendors or consultants for system integrations and incidents.
• Participate in IT projects, testing and UAT, and document IT processes.

Skills

IT support

Application support

ERP systems

Microsoft Dynamics 365 BC

Windows & MS 365

Education

Diploma or Degree in IT/CS/ BIS

Tools

APIs & web services

Active Directory/Entra ID

Job description

The Supreme HR Advisory Pte. Ltd. in Hougang, Singapore seeks an IT Support professional to provide first- and second-level assistance for users and systems.

You will troubleshoot hardware, software, network and application issues, and support Microsoft Dynamics 365 Business Central, ensuring smooth ERP operations. You will document processes, manage user access, assist in IT projects and coordinate with vendors to resolve incidents.