Dynamics 365 BC IT Analyst: Business Systems & Support

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 52,000 - 72,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd in Singapore seeks an IT support professional to deliver frontline and second-line helpdesk for hardware, software, networks and core business apps, with emphasis on Microsoft Dynamics 365 Business Central.

You will learn the organisation's business processes, manage user access and security, assist in IT projects, document integrations, and liaise with vendors to resolve issues and improve system efficiency.

Qualifications

• Experience providing IT support at first- and second-level helpdesk.
• Familiar with ERP systems and Business Central environment.
• Ability to analyse business processes and translate to IT solutions.

Responsibilities

• Provide first- and second-level IT support to users for hardware, software, network and applications.
• Support key business systems, especially Microsoft Dynamics 365 Business Central.
• Develop understanding of Business Central and related workflows.
• Manage user accounts, access rights, roles and permissions.
• Assist in IT projects, testing and UAT, and document IT processes.
• Coordinate with vendors and consultants on technical issues and integrations.
• Monitor and troubleshoot system and integration issues and ensure security compliance.

Skills

IT support

Troubleshooting

User assistance

Vendor coordination

Tools

Microsoft Dynamics 365 Business Central

Job description

The Supreme HR Advisory Pte Ltd in Singapore seeks an IT support professional to deliver frontline and second-line helpdesk for hardware, software, networks and core business apps, with emphasis on Microsoft Dynamics 365 Business Central.

You will learn the organisation's business processes, manage user access and security, assist in IT projects, document integrations, and liaise with vendors to resolve issues and improve system efficiency.