Dynamic Retail Sales Associate with Flexible Shifts

Crocs; Singapore; On-site; SGD 15,000 - 18,000; Full time

Job summary

Crocs Singapore is hiring a Customer Service Associate to deliver outstanding in-store service and uphold Crocs’ CHARM service standards. You’ll work with the team to maintain visual presentation, stock accuracy, and a positive, sales-driven environment.

Ideal candidates are 16+, with O Level or equivalent, 1–2 years retail experience, fluent English, and flexibility to rotate shifts including nights and holidays. Proficiency with POS systems and basic computer skills are a plus.

Qualifications

• Must be 16 years or older.
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Customer service

English fluency

Retail experience

Shift flexibility

Education

O Level or above

Tools

POS system

Job description

Crocs Singapore is hiring a Customer Service Associate to deliver outstanding in-store service and uphold Crocs’ CHARM service standards. You’ll work with the team to maintain visual presentation, stock accuracy, and a positive, sales-driven environment.

Ideal candidates are 16+, with O Level or equivalent, 1–2 years retail experience, fluent English, and flexibility to rotate shifts including nights and holidays. Proficiency with POS systems and basic computer skills are a plus.