Crocs Sales Associate PT(MBS)

Crocs Singapore Pte Ltd; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Crocs, Inc. in Singapore is seeking a Sales Associate to deliver outstanding service and drive store goals. You’ll educate customers about products, support promotions and events, and assist in daily retail operations to create a memorable shopping experience.

We value energetic team players with at least 1–2 years of retail experience, strong English, basic computer skills, and flexibility for rotating shifts, including weekends and public holidays.

Qualifications

• Must be 16 years or older.
• Possess at least O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is a plus.
• Flexible to work on rotating shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Word, Excel and Email; able to operate POS system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our POS system and service approach.
• Proactively contribute to a positive team environment with suggestions and concerns.
• Learn and assist in departments within the store including consumer service, product knowledge, placement, visual presentation, and stock room management.
• Support daily store operations: POS, stock replenishment, pricing and markdowns, loyalty programs, cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal performance through sales-driven techniques.
• Adhere to asset protection policies and inventory control procedures.

Skills

Customer service

Team collaboration

Retail experience

Multilingual advantage

Education

O Level or above

Tools

POS system

Microsoft Word

Microsoft Excel

Email

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model

• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.

• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.

• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques

• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older

• Possess at least O Level or above

• Minimum 1 to 2 years of working experience, preferably in retail.

• Fluent in English, proficiency of other language(s) will be an advantage

• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.

• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system

• Desire to succeed in a high growth, fast-paced retail environment