Dynamic Call Center Specialist - Appointments & Support

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Part time

Job summary

RECRUIT EXPRESS PTE LTD is hiring a Contract Call Centre Officer to provide professional telephone support, handle customer enquiries and schedule appointments. The role involves managing inbound/outbound calls, updating customer data in the system, and escalating complex issues as needed.

Ideal candidates have customer service or call centre experience, strong verbal communication, and comfort in a fast-paced environment with basic computer skills.

Qualifications

• Customer service or call centre experience preferred
• Good verbal communication skills
• Comfortable working in a fast-paced environment
• Basic computer proficiency

Responsibilities

• Handle inbound and outbound calls
• Schedule appointments
• Respond to customer enquiries
• Update customer information in the system
• Escalate complex cases when necessary

Skills

Customer service

Call centre experience

Verbal communication

Fast-paced environment

Basic computer proficiency

Job description

RECRUIT EXPRESS PTE LTD is hiring a Contract Call Centre Officer to provide professional telephone support, handle customer enquiries and schedule appointments. The role involves managing inbound/outbound calls, updating customer data in the system, and escalating complex issues as needed.

Ideal candidates have customer service or call centre experience, strong verbal communication, and comfort in a fast-paced environment with basic computer skills.