DORMITORY & FACILITIES SUPERVISOR

THONG LI PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

THONG LI PTE. LTD. in Singapore is seeking a Dormitory Operations Supervisor to oversee day-to-day dormitory operations at Joo Koon Circle. You will manage room allocation, check-in/check-out, and dormitory records, ensuring facilities are well maintained.

The role requires NITEC or Diploma, 2+ years in related fields, familiarity with MOM and FEDA rules, and the ability to respond to emergencies outside normal hours. Strong communication, independence, and multitasking are essential.

Qualifications

• NITEC or Diploma or equivalent qualification.
• Minimum 2 years in dormitory operations, facilities management, or related field.
• Familiar with MOM and FEDA requirements for worker accommodation.
• Good communication and interpersonal skills.
• Able to work independently and handle emergencies outside normal hours.

Responsibilities

• Supervise the day-to-day operations of the worker dormitory.
• Manage room allocation, check-in/check-out and dormitory records.
• Maintain accurate occupancy records and resident information.
• Conduct routine inspections of rooms, common areas and facilities.
• Enforce dormitory regulations, house rules and company policies.
• Handle residents' enquiries, complaints and welfare matters.
• Monitor housekeeping, security, waste management and maintenance activities.
• Coordinate repair and maintenance requests and follow up on rectification works.
• Ensure dormitory facilities and common areas are properly maintained.
• Assist in incident investigations and prepare incident reports.
• Ensure compliance with MOM, FEDA, SCDF and other regulatory requirements.
• Coordinate repair, maintenance, cleaning, pest control and other contractors.
• Perform after-office-hour duties and emergency response when required.

Education

NITEC

Diploma or equivalent

Tools

Microsoft Office

Job description

Roles & Responsibilities

• Location: Joo Koon Circle

Job Description:

• Supervise the day-to-day operations of the worker dormitory
• Manage room allocation, check-in/check-out and dormitory records.
• Maintain accurate occupancy records and resident information
• Conduct routine inspections of rooms, common areas and facilities to ensure cleanliness and compliance with dormitory rules
• Enforce dormitory regulations, house rules and company policies
• Handle residents' enquiries, complaints and welfare matters, escalating major issues when required
• Monitor housekeeping, security, waste management and maintenance activities
• Coordinate repair and maintenance requests and follow up on rectification works
• Ensure dormitory facilities, equipment and common areas are properly maintained
• Assist in incident investigations and preparation of incident reports
• Ensure compliance with MOM, FEDA, SCDF and other applicable regulatory requirements
• Coordinate repair, maintenance, cleaning, pest control and other contractors.
• Perform after-office-hour duties and emergency response when required
• Any ad-hoc duties as assigned.
  

Requirements:

• NITEC, Diploma or equivalent qualification
• Minimum 2 years of experience in dormitory operations, facilities management, worker accommodation or related field
• Familiar with MOM and FEDA requirements for worker accommodation
• Good communication and interpersonal skills
• Able to work independently and manage a multi-national resident population
• Basic computer literacy and proficiency in Microsoft Office applications
• Able to work independently and respond to emergency situations outside normal working hours when required