Discipline Administration Officer-12 Months-Bukit Panjang

Sunnyhill Ace; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Sunnyhill Ace in Singapore is seeking an Administrative/Student Management Assistant to support discipline processes and maintain the internal discipline database. You will collaborate with Year Heads and senior staff to track cases, safeguard confidential information, and coordinate with external partners as needed.

The role requires at least 1 year of related experience, strong Google Workspace skills, and excellent interpersonal abilities for empathetic student interviews and fair

Qualifications

• Minimum 1 year of administrative or student management experience.
• Proficiency in Google Docs, Sheets, and Forms.
• Strong interpersonal, active listening, negotiation and conflict-resolution abilities.

Responsibilities

• Manage discipline processes: track and follow up with students undergoing disciplinary consequences.
• Maintain database records: act as the primary administrator for the School Internal Discipline database.
• Escalate pending cases to the Head of Student Management.
• Ensure information security: safeguard confidential records and sign an undertaking.
• Collaborate with Year Heads, HOD CCE, and HOD Student Management.
• Liaise with external partners (FSCs, Community Centres) regarding at-risk students.
• Provide operational support for school programmes such as detention and in-house suspensions.

Skills

Google Workspace

Interpersonal skills

Active listening

Negotiation

Conflict resolution

Data entry

Job description

Working Hours: Monday to Friday, 7:30 AM – 5:00 PM (Inclusive of a 1-hour lunch break)

Key Responsibilities:

• Manage discipline processes: Support the Student Management Committee in tracking and following up with students undergoing disciplinary consequences.
• Maintain database records: Act as the primary administrator for updating and organizing the School Internal Discipline online database.
• Escalate pending cases: Monitor outstanding cases and promptly highlight them to the Head of Student Management.
• Ensure information security: Safeguard highly confidential records and sign an official undertaking to protect information security.
• Collaborate with school staff: Work closely with Year Heads, HOD Character & Citizenship Education (CCE), and HOD Student Management.
• Liaise with external partners: Assist in coordinating communications with Family Service Centres (FSCs) and Community Centres regarding at-risk students.
• Operational support: Assist in executing school programmes such as detention, in-house suspensions, character building, and Gear-Up programmes.

Job Requirements

• Experience: Minimum 1 year of relevant administrative or student management experience.
• Technical Skills: Proficiency in Google Workspace tools (Google Docs, Sheets, and Forms) and electronic data entry.
• Soft Skills: Excellent interpersonal, active listening, negotiation, and conflict-resolution skills.
• Capabilities: Ability to conduct basic, empathetic interviews with students and carry out objective investigative procedures.
• Preferred Attribute: Prior experience in classroom management, student discipline systems, or working in an MOE school environment is highly advantageous.