Director, Private Banking Ops & Wealth Management

Standard Chartered Bank; Singapore; Hybrid; SGD 250,000 - 420,000; Full time

Benefits offered by this job

Inclusive culture

Fair pay & benefits

Retirement savings & life insurance

Generous leave

Flexible working

Wellbeing support

Learning & development

Job summary

Standard Chartered is hiring a Director for Private Banking Operations, Hong Kong with accountability for end-to-end delivery, control and resilience. You will lead in-country teams and coordinate with GBS, vendors and front office to ensure compliant, high‑quality client outcomes across the transaction lifecycle.

The role emphasizes operational integrity, regulatory compliance and continuous improvement, including risk management and strategic transformation to enhance efficiency and client

Qualifications

• 12+ years in Banking, Insurance or Financial Services
• 8+ years in wealth management, operations or risk management
• 8+ years in large-scale transformation / projects
• 5+ years in a leadership role
• Extensive experience across private banking and wealth operations, with ability to lead teams and oversee end-to-end service delivery across local operations and outsourced partners
• Strong command of operational controls, regulatory compliance and incident management, with clear accountability for resolving issues and maintaining resilient services

Responsibilities

• Lead in-country operations strategy and governance aligned with global Private Banking Operations strategy
• Own the operating plan, capacity plan, budget and productivity commitments
• Manage in-country resources and oversee GBS front-office enquiries for time-sensitive transactions
• Define and monitor SLAs, KPIs and client-service outcomes with outsourced partners
• Drive risk, compliance and incident management across operations and outsourcing partners

Skills

Leadership

Governance

Stakeholder management

Risk & compliance

Operations excellence

Transformation

Education

Bachelor’s degree in Finance or related field

Job description

Standard Chartered is hiring a Director for Private Banking Operations, Hong Kong with accountability for end-to-end delivery, control and resilience. You will lead in-country teams and coordinate with GBS, vendors and front office to ensure compliant, high‑quality client outcomes across the transaction lifecycle.

The role emphasizes operational integrity, regulatory compliance and continuous improvement, including risk management and strategic transformation to enhance efficiency and client