Wealth Ops Leader: Client Lifecycle & Controls

Standard Chartered Plc; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Inclusive culture & values-driven

Fair Pay Charter and competitive pay

Retirement savings/insurance

Generous leave and sabbatical options

Flexible working patterns

Job summary

Standard Chartered Plc is seeking an experienced leader to drive the efficient, controlled execution of Wealth Management operational activities. You will oversee client onboarding, transaction processing, account maintenance and servicing, while maintaining strong risk and regulatory compliance across end-to-end client lifecycles.

You will partner with Front Office, Product, Risk and Compliance teams to ensure service quality, governance and continuous improvement, enabling scalable operations

Qualifications

• Requires extensive experience in Wealth Management operations and client lifecycle processes.
• Strong governance, risk, and control mindset with regulatory awareness.
• Demonstrated ability to partner with Front Office, Product, Risk and Compliance teams.

Responsibilities

• Manage Wealth Management operational processes for accurate, timely client transactions.
• Oversee onboarding, account maintenance and servicing to meet service levels.
• Identify and address service gaps to improve efficiency and client outcomes.
• Support audits and regulatory reviews through documentation and remediation tracking.
• Lead process improvement initiatives to automate and standardize workflows.
• Collaborate with stakeholders to drive accountable governance and change readiness.

Skills

Operational Excellence

Risk & Compliance

Stakeholder Management

Transaction Processing

Job description

Standard Chartered Plc is seeking an experienced leader to drive the efficient, controlled execution of Wealth Management operational activities. You will oversee client onboarding, transaction processing, account maintenance and servicing, while maintaining strong risk and regulatory compliance across end-to-end client lifecycles.

You will partner with Front Office, Product, Risk and Compliance teams to ensure service quality, governance and continuous improvement, enabling scalable operations