Director of Luxury Retail & VIP Clienteling, SEA

Fynder Talent; Singapore; Presencial; SGD 200.000 - 320.000; Jornada completa

Descripción de la vacante

Fynder Talent is seeking a high-caliber Director of Retail to lead and elevate retail operations across SEA, driving sales performance, clienteling standards, and a premium luxury experience at flagship boutiques.

The role requires deep luxury retail leadership, regional mastery of Hong Kong & Macau markets, proven HNWI clienteling ability, and a passion for high jewellery and watches; gemological credentials (GIA or equivalent) preferred.

Formación

• 10–15+ years of progressive luxury retail leadership experience.
• Deep regional exposure to Hong Kong & Macau luxury retail landscapes.
• Proven track record in cultivating HNWI client relationships and VIP engagement.

Responsabilidades

• Lead and elevate boutique operations and network performance across SEA.
• Oversee allocation, P&L, and high-value sales growth across key categories.
• Develop and mentor Boutique Managers and store teams to deliver storytelling-driven service.
• Drive clienteling programs and bespoke events for high-net-worth clients.

Conocimientos

Retail leadership

Luxury retail

Clienteling

CRM strategy

Gemology

Educación

GIA certification

Descripción del empleo

Fynder Talent is seeking a high-caliber Director of Retail to lead and elevate retail operations across SEA, driving sales performance, clienteling standards, and a premium luxury experience at flagship boutiques.

The role requires deep luxury retail leadership, regional mastery of Hong Kong & Macau markets, proven HNWI clienteling ability, and a passion for high jewellery and watches; gemological credentials (GIA or equivalent) preferred.