Director, AI Robotics Sales & Operations

Private Advertiser; Singapore; Presencial; SGD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Private Advertiser in Singapore is seeking a Director, Sales and Operations to lead customer acquisition and ensure on-time delivery from order to after-sales support. You will work closely with the CEO and Head of Production to scale operations while preserving customer satisfaction and profitability.

The role requires excellent communication with customers and internal teams, strong execution, and the ability to translate customer feedback into R&D and factory actions.

Formación

• Degree in Business, Marketing, Supply Chain Management, Operations Management, Engineering, or a related discipline.
• Proven experience leading sales/customer management or operations in technology-driven businesses.
• Strong track record selling and delivering technology or hardware to business customers.

Responsabilidades

• Oversee production status with Head of Production and align with orders and delivery commitments.
• Develop and manage customer relationships, proposals, quotations, and commercial terms; close sales.
• Own customer communication from order to delivery; provide regular status updates and manage payments milestones.
• Lead CRM/ERP adoption and ensure data integrity for customer, order and production records.
• Coordinate cross-functional resources to meet project milestones and delivery schedules.
• Set service and maintenance processes to support product reliability and customer satisfaction.
• Manage budgets, forecasts and commercial performance to drive growth.

Conocimientos

Leadership

Strategic sales

Customer management

Negotiation

Project management

Educación

Bachelor's degree in Business/Engineering

Herramientas

CRM systems

ERP systems

Descripción del empleo

Private Advertiser in Singapore is seeking a Director, Sales and Operations to lead customer acquisition and ensure on-time delivery from order to after-sales support. You will work closely with the CEO and Head of Production to scale operations while preserving customer satisfaction and profitability.

The role requires excellent communication with customers and internal teams, strong execution, and the ability to translate customer feedback into R&D and factory actions.