Dining Experience Captain — Service & Upsell Pro

SEETHO CONTRACTING SERVICES PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

SEETHO CONTRACTING SERVICES PTE LTD seeks Restaurant Captain to deliver guests' dining experience with friendly, professional service and strong menu knowledge.

You will upsell, coordinate with the team, ensure cleanliness, manage orders, and help set up for service; you will assist guests with requests and maintain high hygiene standards.

This role requires a well-groomed, customer-focused attitude and leadership exposure; prior leadership training is a plus.

Qualifications

• Hardworking, motivated, serious, team player and passionate about food, beverage and service.
• Well-groomed, clean and professional appearance.
• Leadership training exposure preferred; practical experience or education will be considered as an alternative.

Responsibilities

• Provide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objective.
• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills

Hardworking

Motivated

Teamocus

Passionate about F&B and service

Customer-focused

Education

Leadership training exposure (preferred)

Job description

SEETHO CONTRACTING SERVICES PTE LTD seeks Restaurant Captain to deliver guests' dining experience with friendly, professional service and strong menu knowledge.

You will upsell, coordinate with the team, ensure cleanliness, manage orders, and help set up for service; you will assist guests with requests and maintain high hygiene standards.

This role requires a well-groomed, customer-focused attitude and leadership exposure; prior leadership training is a plus.