Digital Workplace IT Ops & Governance Specialist

Porsche

Singapore

Sur place

SGD 60 000 - 90 000

Plein temps

14 jours+

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Résumé du poste

Porsche Singapore seeks an IT Operations Specialist to provide first and second-level support for hardware, software, and workplace technology, ensuring timely incident resolution and service delivery. You will manage Microsoft 365, user access, endpoints, and asset/licence management while coordinating onboarding, offboarding and access provisioning.

You will contribute to IT governance, documentation, and process improvements, driving a secure, efficient digital workspace and user adoption

Qualifications

University degree in Information Technology, Computer Science, Information Systems or a relevant discipline.
Minimum 2 years of relevant experience in IT operations, infrastructure and project management.
High proficiency in Microsoft technologies, cloud platforms, infrastructure management and digital transformation initiatives and good IT governance, risk management and business continuity principles.
Excellent communication and interpersonal skills, with a strong command of spoken and written English.
Independent, accountable and proactive, with a strong sense of ownership, the ability to work effectively in a multicultural environment, build strong relationships across all levels of the organisation and deliver results with minimal supervision.

Responsabilités

Provide IT operations and end-user support through first and second-level support for hardware, software, business applications, and workplace technology, ensuring the timely resolution of incidents and service requests.
Manage workplace technology and user administration, including Microsoft 365, user access, endpoint devices, system configurations, and compliance activities.
Oversee IT asset and licence management, including the maintenance of IT assets, licences, inventories, procurement activities, and equipment lifecycle processes.
Coordinate employee IT lifecycle processes, including onboarding, transfers, and offboarding activities, as well as account provisioning, access management, and asset recovery.
Support IT governance and drive continuous improvement through the maintenance of IT policies, procedures, documentation, governance registers, operational reporting, and process optimisation initiatives.
Enhance digital workplace effectiveness and operational efficiency by leveraging technology, automation and AI solutions, and supporting user adoption through training, awareness programmes, and IT communications.