Digital Service Manager

Aryan-Solutions-Pte.-Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Aryan-Solutions-Pte.-Ltd. is hiring a Digital Service Manager to lead a large-scale public sector digital programme in Singapore. You will spearhead delivery and operations for mission-critical public-facing systems hosted on Azure, collaborating with diverse teams and stakeholders.

The role requires strong IT service management capabilities, ITIL background, and hands-on experience with digital platforms. A Singapore-based on-site arrangement is expected for contract to permanent opportunities,

Qualifications

• 3+ years in IT service management or digital service delivery.
• Degree/Diploma in IT or related field; ITIL certification preferred.
• Experience with Agile practices and performance analytics.

Responsibilities

• Manage digital-service delivery and operations
• Coordinate cross-functional teams
• Monitor service KPIs and drive improvements
• Manage stakeholders

Skills

IT service management

Stakeholder engagement

Agile practices

Performance analytics

Digital service delivery

Cross-functional coordination

Education

Degree or Diploma in IT or related

ITIL certification

Tools

Azure

Job description

Digital Service Manager

About the role

We are hiring a Digital Service Manager to join a large-scale public sector digital programme in Singapore. You will work within a multi-disciplinary delivery team building and running mission-critical public-facing systems on Azure.

Key responsibilities

• Manage digital-service delivery and operations
• Coordinate cross-functional teams
• Monitor service KPIs and drive improvements
• Manage stakeholders

What you will bring

• 3+ years in IT service management or digital service delivery
• IT service management
• Digital platforms
• Agile practices
• Performance analytics
• Stakeholder engagement

Qualifications & certifications

• Degree/Diploma in IT or related
• ITIL certification preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday
• The successful candidate must be able to obtain the required government security clearance before starting
• Candidates with existing CAT security clearance will be preferred