Senior Digital Service Manager

Aryan-Solutions-Pte.-Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Aryan-Solutions-Pte.-Ltd. in Singapore is seeking a Senior Digital Service Manager to lead digital-service delivery within a large-scale public sector programme running mission-critical systems on Azure, on-site at client premises.

You will coordinate cross-functional teams, monitor service KPIs and drive improvements while engaging stakeholders to ensure timely, reliable services and compliance with security requirements.

Qualifications

• 5+ years in IT service management or digital service delivery.
• Degree or Diploma in IT or related field.
• ITIL certification preferred.

Responsibilities

• Manage digital-service delivery and operations.
• Coordinate cross-functional teams.
• Monitor service KPIs and drive improvements.
• Manage stakeholders.

Skills

IT service management

Digital platforms

Agile practices

Performance analytics

Stakeholder engagement

Experience (5+ years) in IT service mg

Education

Degree/Diploma in IT or related

ITIL certification

Job description

Senior Digital Service Manager

About the role

We are hiring a Senior Digital Service Manager to join a large-scale public sector digital programme in Singapore. You will work within a multi-disciplinary delivery team building and running mission-critical public-facing systems on Azure.

Key responsibilities

• Manage digital-service delivery and operations
• Coordinate cross-functional teams
• Monitor service KPIs and drive improvements
• Manage stakeholders

What you will bring

• 5+ years in IT service management or digital service delivery
• IT service management
• Digital platforms
• Agile practices
• Performance analytics
• Stakeholder engagement

Qualifications & certifications

• Degree/Diploma in IT or related
• ITIL certification preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday
• The successful candidate must be able to obtain the required government security clearance before starting
• Candidates with existing CAT security clearance will be preferred