Digital Service Manager

ARYAN SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 100,000 - 170,000; Full time

Job summary

ARYAN SOLUTIONS PTE. LTD. in Singapore is hiring a Digital Service Manager to join a large-scale public sector digital programme.

You will work within a multi-disciplinary delivery team building and running mission-critical public-facing systems on Azure. You will manage digital-service delivery and operations, coordinate cross-functional teams, monitor service KPIs and drive improvements, and manage stakeholders.

Qualifications

• 3+ years in IT service management or digital service delivery.
• ITIL certification preferred.
• Degree or diploma in IT or related field.

Responsibilities

• Manage digital-service delivery and operations.
• Coordinate cross-functional teams.
• Monitor service KPIs and drive improvements.
• Manage stakeholders.

Skills

IT Service Management

Digital Platforms

Agile Practices

Performance Analytics

Stakeholder Engagement

Education

Degree/Diploma in IT or related

Tools

Azure

Job description

Digital Service Manager

We are hiring a Digital Service Manager to join a large-scale public sector digital programme in Singapore. You will work within a multi-disciplinary delivery team building and running mission-critical public-facing systems on Azure.

Key responsibilities

• Manage digital-service delivery and operations
• Coordinate cross-functional teams
• Monitor service KPIs and drive improvements
• Manage stakeholders

What you will bring

• 3+ years in IT service management or digital service delivery
• IT service management
• Digital platforms
• Agile practices
• Performance analytics
• Stakeholder engagement

Qualifications & certifications

• Degree/Diploma in IT or related
• ITIL certification preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday
• The successful candidate must be able to obtain the required government security clearance before starting
• Candidates with existing CAT security clearance will be preferred