Senior Digital Service Manager

ARYAN SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ARYAN SOLUTIONS PTE. LTD. in Singapore is seeking a Senior Digital Service Manager to join a large-scale public sector digital programme.

You will lead delivery and operations for mission-critical public-facing systems on Azure, coordinating cross-disciplinary teams. The role requires 5+ years in IT service management or digital service delivery, plus ITIL awareness, agile practices, and strong stakeholder engagement.

Qualifications

• 5+ years in IT service management or digital service delivery.
• Experience with large-scale public sector programmes is a plus.
• Familiarity with Azure or cloud-based platforms is desirable.

Responsibilities

• Manage digital-service delivery and operations.
• Coordinate cross-functional delivery teams.
• Monitor service KPIs and drive improvements.
• Manage stakeholders and expectations.

Skills

IT service management

Digital service delivery

Agile practices

Performance analytics

Stakeholder engagement

Cross-functional coordination

Education

Degree/Diploma in IT or related

ITIL certification preferred

Job description

Senior Digital Service Manager

About the role

We are hiring a Senior Digital Service Manager to join a large-scale public sector digital programme in Singapore. You will work within a multi-disciplinary delivery team building and running mission-critical public-facing systems on Azure.

Key responsibilities

• Manage digital-service delivery and operations
• Coordinate cross-functional teams
• Monitor service KPIs and drive improvements
• Manage stakeholders

What you will bring

• 5+ years in IT service management or digital service delivery
• IT service management
• Digital platforms
• Agile practices
• Performance analytics
• Stakeholder engagement

Qualifications & certifications

• Degree/Diploma in IT or related
• ITIL certification preferred

Work arrangement

• Location: Singapore, on-site at client premises
• Employment type: Contract / Permanent / Full Time
• Working days: Monday to Friday

The successful candidate must be able to obtain the required government security clearance before starting

Candidates with existing CAT security clearance will be preferred