Digital Learning Ops Lead — EdTech & LMS

Search Personnel Pte Ltd; Singapore; On-site; SGD 42,000 - 69,000; Full time

Job summary

Search Personnel Pte Ltd partners with an EdTech firm to recruit a Digital Learning Operations Lead to oversee the daily operations of the Digital Learning Portal, ensuring smooth service delivery across devices.

The role requires hands-on LMS/CMS experience, content QA, Canva asset preparation, and familiarity with block-based authoring tools; you will coordinate with educators and external developers to publish compliant, engaging learning content.

Qualifications

• Minimum 2 years' experience in LMS/CMS, e-learning content, or digital platform operations.
• Hands-on experience managing digital learning content and QA checks.
• Strong Canva skills and asset preparation for upload.
• Familiarity with block-based content builders or authoring tools.
• Ability to manage CSV uploads, user accounts and platform data.
• Experience with online community engagement and safety moderation.
• Organised, detail-oriented and able to handle launch priorities.
• Good communication with teachers, parents, students and internal teams.
• Awareness of PDPA, GDPR-K or student-data protection is advantageous.

Responsibilities

• Manage daily operations of the Digital Learning Portal and ensure smooth service delivery.
• Upload, format and publish academic content, assessments, activities and videos.
• Use Canva to prepare, export and adapt learning assets for portal upload.
• Build learning pages using a block-based content studio.
• Conduct QA checks across desktop, tablet and mobile before content goes live.
• Manage user accounts, bulk CSV uploads and portal data updates.
• Provide first-line support and maintain FAQs, guides and support materials.
• Coordinate with external developers on platform issues, testing and fixes.
• Support PDPA / GDPR-K compliant handling of student data.
• Manage online community engagement and moderate user-generated content.
• Prepare platform announcements, onboarding guides and usage updates.
• Support portal demos and STEM kit walkthroughs when required.

Skills

LMS / CMS operations

Content QA

Canva asset prep

Block-based authoring tools

CSV uploads & user management

Tools

Canva

SCORM

LTI

HTML5/CSS

Articulate

Genially

Job description

Search Personnel Pte Ltd partners with an EdTech firm to recruit a Digital Learning Operations Lead to oversee the daily operations of the Digital Learning Portal, ensuring smooth service delivery across devices.

The role requires hands-on LMS/CMS experience, content QA, Canva asset preparation, and familiarity with block-based authoring tools; you will coordinate with educators and external developers to publish compliant, engaging learning content.