Learning Quality & Systems Lead - LMS & Analytics

Certis; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Certis is seeking a Senior Manager to lead Learning Quality & Systems within its Corporate University in Singapore. You will drive performance through effective registrar operations, LMS governance, and cross-functional partnerships to elevate staff learning experiences.

You will oversee core programme launches, track completion, and generate data-driven insights to inform interventions. A strong leadership background and experience with adult education are essential for success.

Qualifications

• Degree in any discipline.
• Experience in learning systems and/or education-technology tools.
• Experience in leadership/management role.
• Experience in data analytics.
• Good communication skills and interpersonal skills with the ability to work as a team.
• Experience in Singapore’s adult education sector is a plus.
• Experience in workplace safety management is a plus.
• Having a WSQ Advanced Certificate in Learning and Performance (ACLP) is a plus.

Responsibilities

• Lead and manage a team to ensure effective performance and collaboration.
• Oversee the registrar function to ensure smooth daily operations.
• Collaborate with key stakeholders to address registrar process and system issues, enhancing workflow efficiency.
• Oversee the Learning Management System (LMS) and liaise with the LMS account manager to resolve related issues, ensuring a better learning experience for staff.
• Manage the launch/assignment and track completion of core programmes via the LMS.
• Consolidate and report the status of core programmes.
• Conduct learning data analytics and propose learning interventions based on insights gathered.
• Oversee facilities management to ensure the safety and well-being of all staff and trainees.
• Establish and reinforce the governance of learning policies and interventions.
• Conduct ISO 9001:2015 internal audits and support external audits.
• Manage CCU Advisory Council and CCU Associate Faculty to maintain its aim and relevancy. Support their back-end administrative functions to ensure smooth-running of meetings and activities.

Skills

Leadership

Data analytics

LMS experience

Communication

Interpersonal skills

Teamwork

Education

Bachelor's degree

Tools

LMS

Job description

Certis is seeking a Senior Manager to lead Learning Quality & Systems within its Corporate University in Singapore. You will drive performance through effective registrar operations, LMS governance, and cross-functional partnerships to elevate staff learning experiences.

You will oversee core programme launches, track completion, and generate data-driven insights to inform interventions. A strong leadership background and experience with adult education are essential for success.