Digital Learning Operations Lead (EdTech / LMS / CMS)

Search Personnel Pte Ltd; Singapore; On-site; SGD 42,000 - 69,000; Full time

Job summary

Search Personnel Pte Ltd partners with an EdTech firm to recruit a Digital Learning Operations Lead to oversee the daily operations of the Digital Learning Portal, ensuring smooth service delivery across devices.

The role requires hands-on LMS/CMS experience, content QA, Canva asset preparation, and familiarity with block-based authoring tools; you will coordinate with educators and external developers to publish compliant, engaging learning content.

Qualifications

• Minimum 2 years' experience in LMS/CMS, e-learning content, or digital platform operations.
• Hands-on experience managing digital learning content and QA checks.
• Strong Canva skills and asset preparation for upload.
• Familiarity with block-based content builders or authoring tools.
• Ability to manage CSV uploads, user accounts and platform data.
• Experience with online community engagement and safety moderation.
• Organised, detail-oriented and able to handle launch priorities.
• Good communication with teachers, parents, students and internal teams.
• Awareness of PDPA, GDPR-K or student-data protection is advantageous.

Responsibilities

• Manage daily operations of the Digital Learning Portal and ensure smooth service delivery.
• Upload, format and publish academic content, assessments, activities and videos.
• Use Canva to prepare, export and adapt learning assets for portal upload.
• Build learning pages using a block-based content studio.
• Conduct QA checks across desktop, tablet and mobile before content goes live.
• Manage user accounts, bulk CSV uploads and portal data updates.
• Provide first-line support and maintain FAQs, guides and support materials.
• Coordinate with external developers on platform issues, testing and fixes.
• Support PDPA / GDPR-K compliant handling of student data.
• Manage online community engagement and moderate user-generated content.
• Prepare platform announcements, onboarding guides and usage updates.
• Support portal demos and STEM kit walkthroughs when required.

Skills

LMS / CMS operations

Content QA

Canva asset prep

Block-based authoring tools

CSV uploads & user management

Tools

Canva

SCORM

LTI

HTML5/CSS

Articulate

Genially

Job description

• Position: Digital Learning Operations Lead (EdTech / LMS / CMS)

• Location: Robinson Road, 4 minutes' walk from Tanjong Pagar MRT and walking distance from 2 other MRT stations

• Working hours: 5 days work week, Monday to Friday, 9.00am to 6.00pm

• Salary (commensurate with experience): Up to $6200 + Performance Bonus

• Duration: Permanent / 1-Year Renewable Contract

• Industry: EdTech / K-12 STEM Education / Digital Learning

Main Responsibilities:

• Manage daily operations of the Digital Learning Portal and ensure smooth service delivery.

• Upload, format and publish academic content, assessments, activities and videos.

• Use Canva to prepare, export and adapt learning assets for portal upload.

• Build learning pages using a block-based content studio.

• Conduct QA checks across desktop, tablet and mobile before content goes live.

• Manage user accounts, bulk CSV uploads and portal data updates.

• Provide first-line support and maintain FAQs, guides and support materials.

• Coordinate with external developers on platform issues, testing and fixes.

• Support PDPA / GDPR-K compliant handling of student data.

• Manage online community engagement and moderate user-generated content.

• Prepare platform announcements, onboarding guides and usage updates.

• Support portal demos and STEM kit walkthroughs when required.

Requirements:

• Minimum 2 years' experience in LMS/CMS, e-learning content, EdTech operations or digital platform operations.

• Hands-on experience managing digital learning content and QA checks.

• Strong Canva skills, including asset preparation for upload or animation.

• Comfortable with block-based content builders or authoring tools.

• Able to manage CSV uploads, user accounts and digital platform data.

• Able to support online community engagement and safe content moderation.

• Organised, detail-oriented and able to manage launch-period priorities.

• Good communication skills with teachers, parents, students and internal teams.

• Familiarity with SCORM, LTI, HTML5/CSS, Articulate or Genially will be advantageous.

• Experience in education, publishing, EdTech, content production or community management will be advantageous.

• Awareness of PDPA, GDPR or student-data protection requirements will be advantageous