Digital Banking System Analyst — End-to-End Product & CX

RMA Consultants; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

RMA Consultants is seeking a proactive System Analyst to join the IBG Digital team in Singapore. This role focuses on end-to-end product lifecycle for corporate digital platforms, bridging business needs, technical implementation, and commercialization for the Singapore market.

The ideal candidate will have a Bachelor's degree with 5+ years in financial services or consulting, strong data analysis skills in Excel and PowerPoint, and experience with JIRA.

Qualifications

• Bachelor's degree with 5+ years of experience in financial services or consulting industry.
• Demonstrated success in managing complex project plans with multiple deliverables and stakeholders.

Responsibilities

• Support product roadmap initiatives, and coordinate prioritization with technical and business stakeholders.
• Map end-to-end customer journeys and validate with VoC; identify friction points and solutions.
• Create training content for internal stakeholders (CMs, IMs, RMs, Sales).
• Perform data analysis, including extraction, transformation, and segmentation, to model business scenarios and translate insights into actionable solutions.
• Provide weekend support (1–2 weekends per month) to conduct live system verifications and obtain formal sign-off for critical platform releases.

Skills

Data analysis

Problem solving

Communication

Independent work

Education

Bachelor's degree

Tools

JIRA

Excel

PowerPoint

Job description

RMA Consultants is seeking a proactive System Analyst to join the IBG Digital team in Singapore. This role focuses on end-to-end product lifecycle for corporate digital platforms, bridging business needs, technical implementation, and commercialization for the Singapore market.

The ideal candidate will have a Bachelor's degree with 5+ years in financial services or consulting, strong data analysis skills in Excel and PowerPoint, and experience with JIRA.