Digital Banking BA & PM: Agile Delivery Lead (Hybrid)

UNITED OVERSEAS BANK LIMITED (UOB); Singapore; Hybrid; SGD 78,000 - 112,000; Full time

Benefits offered by this job

13th-month AWS

Performance bonuses

Medical coverage for employee and, if/

Generous annual leave

Hybrid working arrangements

Career development programs

Job summary

UNITED OVERSEAS BANK LIMITED (UOB) in Singapore seeks a Business Analyst & Project Manager to bridge business requirements with technology. You will conduct analytics, map customer journeys, and drive workflow optimization while leading end-to-end Agile delivery, budgets, and cross-functional teams for digital banking transformations.

The role requires a Diploma or Bachelor’s in relevant fields, 1–3 years in BA/PM within fintech or digital banking, and certifications like CSM/PMI-ACP are

Qualifications

• Bachelor's or Diploma in Computer Science, Information Systems, Business Analytics, Finance, Industrial Engineering, or a related discipline.
• 1 to 3 years of combined experience operating as a Business Analyst and Project Manager within digital banking, financial services, fintech, or technology consultancy environments.
• Certified Scrum Master (CSM), Project Management Professional (PMP), or Agile Certified Practitioner (PMI-ACP) certification is highly preferred.
• Proficiency in business analysis frameworks, SQL querying, data visualization tools (Tableau/Power BI), and project management suites (Jira, Confluence, MS Project).
• Deep domain knowledge of retail banking processes, digital payment gateways, mobile app architectures, and regulatory compliance standards (MAS guidelines) in Singapore.

Responsibilities

• Elicit, analyze, and document complex business requirements, functional specifications, user stories, and system workflow diagrams for digital banking products.
• Direct end-to-end project lifecycles using Agile/Scrum methodologies—managing project scopes, sprint planning, delivery timelines, milestone tracking, and risk registers.
• Partner with product owners, UI/UX designers, solution architects, and software engineering teams to translate business needs into scalable technology deliverables.
• Oversee project budgets, capital expenditure (CapEx) tracking, vendor deliverables, and third-party integration schedules.
• Define, execute, and validate User Acceptance Testing (UAT) plans, test scripts, defect triage processes, and post-implementation reviews.
• Develop operational dashboards, data analytics pipelines, and KPI tracking frameworks to measure post-launch feature adoption.
• Facilitate change management, business process re-engineering, and executive status reporting to senior business heads and steering committees.

Skills

Business analytics

SQL querying

Data visualization

Agile project management

Stakeholder management

Education

Bachelor's or Diploma in Computer Science/IS/Finance/Industrial Engineering

Tools

Jira

Confluence

MS Project

Tableau

Power BI

Job description

UNITED OVERSEAS BANK LIMITED (UOB) in Singapore seeks a Business Analyst & Project Manager to bridge business requirements with technology. You will conduct analytics, map customer journeys, and drive workflow optimization while leading end-to-end Agile delivery, budgets, and cross-functional teams for digital banking transformations.

The role requires a Diploma or Bachelor’s in relevant fields, 1–3 years in BA/PM within fintech or digital banking, and certifications like CSM/PMI-ACP are