Company: UNITED OVERSEAS BANK LIMITED (UOB)
Location: 80 Raffles Place, UOB Plaza 1 (Raffles Place / Central Region), Singapore
Employment Type: Full-time
Working Hours: 5 days per week
Salary: SGD 7,000–10,000 per month
About the role
We are seeking an analytical, structured, and execution-driven Business Analyst & Project Manager to join our Group Technology & Operations transformation division in Singapore. Operating in a dual capacity, the successful candidate will bridge business requirements with technology solutions—conducting deep-dive business analytics, customer journey mapping, and workflow optimization while leading end-to-end agile project delivery, budget tracking, and cross-functional team execution for key digital banking transformations.
Key responsibilities
- Elicit, analyze, and document complex business requirements, functional specifications, user stories, and system workflow diagrams for digital banking products.
- Direct end-to-end project lifecycles using Agile/Scrum methodologies—managing project scopes, sprint planning, delivery timelines, milestone tracking, and risk registers.
- Partner with product owners, UI/UX designers, solution architects, and software engineering teams to translate business needs into scalable technology deliverables.
- Oversee project budgets, capital expenditure (CapEx) tracking, vendor deliverables, and third-party integration schedules.
- Define, execute, and validate User Acceptance Testing (UAT) plans, test scripts, defect triage processes, and post-implementation reviews.
- Develop operational dashboards, data analytics pipelines, and key performance indicator (KPI) tracking frameworks to measure post-launch feature adoption.
- Facilitate change management, business process re-engineering, and executive status reporting to senior business heads and steering committees.
About you
- Diploma or Bachelor’s degree in Computer Science, Information Systems, Business Analytics, Finance, Industrial Engineering, or a related discipline.
- 1 to 3 years of combined experience operating as a Business Analyst and Project Manager within digital banking, financial services, fintech, or technology consultancy environments.
- Certified Scrum Master (CSM), Project Management Professional (PMP), or Agile Certified Practitioner (PMI-ACP) certification is highly preferred.
- Proficiency in business analysis frameworks, SQL querying, data visualization tools (Tableau/Power BI), and project management suites (Jira, Confluence, MS Project).
- Deep domain knowledge of retail banking processes, digital payment gateways, mobile app architectures, and regulatory compliance standards (MAS guidelines) in Singapore.
- Exceptional analytical reasoning, project execution, and stakeholder management skills with the ability to lead multi-disciplinary teams under tight timelines.
Benefits
- Competitive monthly base salary with 13th-month Annual Wage Supplement (AWS) and variable performance bonuses.
- Comprehensive outpatient, specialist, dental, and hospitalization medical coverage for employees and eligible family members.
- Generous annual leave entitlement, staff preferential rate banking, flexible benefit spending funds, and wellness allowances.
- Prime Grade-A office environment directly connected to Raffles Place MRT station with flexible hybrid working arrangements.
- Structured executive development programs, internal mobility pathways, and continuous professional tech certification support.