Digital Ambassador: Empower Seniors with Tech & Community

ScienTec Consulting Pte. Ltd.; Singapore; On-site; SGD 26,000 - 35,000; Full time

Job summary

ScienTec Consulting Pte. Ltd. is seeking a Digital Ambassador to guide elderly residents in downloading and using a new app designed to empower their contributions to the community. The role involves hands-on support at events, recruitment and registration, and helping seniors navigate the app.

You will work across community roadshows and on-site sessions, handling tech questions, coordinating volunteers, and ensuring accurate activity records in the backend portal.

Qualifications

• Minimum GCE A Level with 1 year of customer service experience.
• Experience in Digital Ambassador role is a plus.
• Comfortable addressing large groups and weekend shifts.
• Tech-savvy with excellent communication skills.

Responsibilities

• Engage seniors through events and roadshows to promote the app.
• Assist with recruitment, onboarding and registration of seniors.
• Guide seniors through app setup, navigation and activity registration; escalate technical issues.
• Set up outreach booths and manage queues, coordinating with staff and volunteers.
• Record senior activities in backend portal and submit reports.

Skills

Customer service

Event coordination

Education

GCE A Level

Job description

ScienTec Consulting Pte. Ltd. is seeking a Digital Ambassador to guide elderly residents in downloading and using a new app designed to empower their contributions to the community. The role involves hands-on support at events, recruitment and registration, and helping seniors navigate the app.

You will work across community roadshows and on-site sessions, handling tech questions, coordinating volunteers, and ensuring accurate activity records in the backend portal.